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Non-Profit (NPO) Coordinator Internship, Progressive Field

Delaware North

Non-Profit (NPO) Coordinator Internship, Progressive Field

Cleveland, OH
Paid
  • Responsibilities

    The Opportunity Delaware North Sportservice is hiring for a Non-Profit (NPO) Coordinator Intern to join our team at Progressive Field in Cleveland, Ohio.  As an NPO Coordinator Intern, you will recruit, train, and manage non-profit groups at Progressive Field. Per city, state or client mandate, all current and new hires at this location are required to have received an authorized COVID-19 vaccination. You will be asked to confirm this prior to receiving a job offer.Responsibilities Recruit NPO groups to staff concessions.Verify NPO meets all criteria.Coordinates training schedules for NPOs and delivers training on compliance with federal, state, and local regulations regarding alcohol and sanitation.Ensure NPO groups follow company policy on guest service and technical training.Assist with check-in and check-out for non-profit volunteers and Delaware North associates on event days.Schedule and supervise NPO groups on event days at [UNIT NAME].Track and organize non-profit group contracts.Prepares all reports needed for NPO’s on event dayPrepares all security badges and credentials necessary for event day.Prepare concessions and non-profit group productivity reports after each event.Assists with the commission compensation reports.Other duties assigned.Qualifications Must be self-motivated, able to work without direct supervision, and eager to be challenged and initiate projects and opportunities.Must be able to implement rules and direct staff.Excellent communication skills, written and verbal.Excellent customer service and employee relations skills.Basic math skills; ability to accurately account for inventory.Must be able to work evenings, weekends, and holidays.Previous supervisory experience managing teams preferred.Previous experience with non-profit preferred.Physical Requirements Ability to stand and walk for entire length of shift.Ability to lift and carry stock items up to 50 pounds.Constant standing, bending, reaching and repetitive motions.May be exposed to variable temperatures, including extreme heat and cold, depending on season.Who We Are Delaware North has operated concessions and premium dining at Progressive Field since 1994. The 35,041-seat venue is home of Major League Baseball’s Cleveland Guardians. We've received rave reviews for culinary offerings at the league’s 2019 All-Star Game events held at the stadium.At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.