Delivery Coordinator & Clerk

GOVIND PHARM INC

Delivery Coordinator & Clerk

Brooklyn, NY
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    401(k) matching

    Company parties

    Health insurance

    Paid time off

    Parkside Chemists (aka Govind Pharm) is a rapidly growing specialty pharmacy, specializing in Dermatology, located in Brooklyn. Our goal is to exceed the needs of our patients and customers by providing efficient, caring, professional and cost-effective pharmaceutical services. We are looking for a self-motivated, efficient, responsible multi-tasker to join our team.

    We are hiring a Delivery Dispatcher & Clerk with experience in routing and dispatching delivery items while also managing the front office of the pharmacy. The Delivery Coordinator aspect will process all outgoing orders, charge client credit cards, create routes for driver and dispatch drivers to deliver medications to patients throughout the Tri-State area. The Clerk aspect will be the first point of contact for patients and must have a friendly, welcoming attitude.

    Hours are weekdays 10am - 7pm.

    DELIVERY DISPATCHING Duties

    Process deliveries given by pharmacists

    Prepare, manage and confirm receipt of patient orders

    Collect payment through various payment methods through point of sale

    Daily register duties

    Create delivery routes using delivery routing software

    Assign specific delivery methods (In-house delivery person, RxToGo, Fedex, USPS)

    Communicate with delivery associates to ensure that drivers are adequately prepared for dispatch

    Dispatch drivers to deliver medications to patients

    Reroute drivers en route as needed

    Updating patient profiles, address, private house etc.

    Collect/save proof of deliveries

    CLERK Duties

    Answering phones then taking messages or directing callers to Ring Central system or appropriate person.

    Greeting walk-in customers picking up medications

    Receiving customer service requests and either resolving them or passing them on to the correct department

    Conduct pharmacy transactions such as but not limited to processing sales, operating point of sale and/or cashier responsibilities

    Facilitate Over-The-Counter program while maintaining cleanliness of front retail store, reordering & restocking inventory

    Requirement

    2 or more years of experience routing, coordinating and dispatching deliveries

    Upbeat personality and ability to work well with others on the team

    Great communication skills with team and patients

    Knowledge of local roads and highways

    Computer literacy

    Attention to detail and ability to multitask

    Previous pharmacy experience preferred

    We offer competitive compensation and benefits!