Delivery and Service Technician

Power Consulting and Sales Inc

Delivery and Service Technician

San Marcos, TX
Full Time
Paid
  • Responsibilities

    Benefits:

    Health insurance

    Paid time off

    Training & development

    Job Description

    Overview: The Delivery Technician will be responsible for the delivering, installations and work order completion of hot tubs, replacement covers and associated accessories. The Delivery Technician will work in lock step with the Delivery Coordinator to ensure a timely delivery of hot tubs. The details / responsibilities of this position are as follows (We reserve the right to add additional details / responsibilities as needed): Must be able to lift over 75 lbs.

    Skills Required

    1. House Call Pro ( Will Train)

    2. Basic Computer Skills

    3. Excellent communication and problem resolution skills

    4. Comfortable with time management

    5. Active Listening

    6. Emotional Intelligence

    7. Goal Orientated

    8. Team Orientated

    9. Effective Writing, Reading and Speaking

    10. Comfortable with the use of all required tools. (List provided by management)

    11. In-depth operation of hot tubs and their components. ( Will Train)

    Delivery Technician Duties & Responsibilities

    1. DT (Delivery Technician) is the critical component, of the successful delivery and setup, of the hot tubs and swim spas

    2. DT is responsible for the responsible management of the resources associated with and completion of established timelines for hot tub deliveries.

    3. DT thoroughly and in a timely fashion completes the workflow of delivery orders that come from the Delivery Coordinator.

    4. This position requires contact with other businesses, to ensure that products are delivered in a safe and timely manner Example: Crane company

    5. DT follows the planned deliveries and routes that are set by the Delivery Coordinator.

    6. DT will review pre-delivery notes and solicit any additional needed information from Delivery Coordinator.

    7. DT will be responsible to pick and prep all needed products to complete deliveries as stated in the sales orders.

    8. DT will execute the removal and processing (return to shop or disposal of) any trade-in hot tubs as referenced in sales orders.

    9. DT will ensure the needed delivery documents and associated paperwork is completed and returned to Delivery Coordinator after all deliveries.

    10. DT will work with Delivery Coordinator when additional staffing is needed to safely complete a job.

    11. Promptly elevate all “Rapid Response” issues that are ever uncovered.

    12. Maintains effective work relationships with fellow associates and follows the business polices/ business practices.

    13. Attend company weekly meetings/training as needed.

    14. Maintain a professional image. Dress attire – business casual pants or professional shorts, wear company provided attire, maintain proper hygiene etc.).

    Company Description: Family Owned Company, started in 2017. We believe the company is only as good as its employees. We are looking for the best of the best to fit into our team oriented environment. Looking for Team Players and Sense of Urgency Mentality