Work for the world leader in Robotics! 

As a Training Coordinator you'll be interacting with a wide variety of people, including the instructors, internal employees taking classes, and customers coming in to learn about their robots!

World class facilities with the top talent in the world, build your career with Fanuc America!

This position requires professional daily interface with customers requesting FANUC training information, including pricing and scheduling of standard and custom classes. This position will also support the Training Department personnel, management and internal sales for training requests. Work is typically conducted via telephone and emails, and requires reporting to work at FANUC America regularly.

What you'll do:

• Registration of standard product classes for customers, FANUC Integrators and internal personnel into the Learning Management System (LMS) through emails, web requests, phone calls and ISS requests.
• Registration of eLearn for customers, FANUC Integrators and internal personnel into Adobe Connect through emails, web requests and phone calls.
• Respond to customer, integrator and ISS requests via email and voicemail within 24 hours
• Order training manuals each week through Baan, and ship according to training facilities.
• Maintain inventory of training manuals.
• Enter student sign in sheet in LMS and provide training certificates to instructors.
• Distribute student promotional items to instructors and maintain inventory.
• Receive PO’s from customers, spare parts and ISS pertaining to product classes and eLearn, and enter in LMS and PO file.

What you bring:

• Excellent phone conversation and caller management skills.
• Courteous, helpful and professional demeanor.
• Manage many tasks simultaneously, well organized.
• Handle potentially frustrating situations with customers positively.
• Efficient at using computerized business systems including Microsoft Office, Excel, Word
• Expert level - Publishing level detailed manipulation and formatting of MS Word created manuals
• Works effectively and cooperates with other employees