Dental Front Desk Representative

Dentists of Scottsdale

Dental Front Desk Representative

Scottsdale, AZ
Full Time
Paid
  • Responsibilities

    Benefits/Perks

    Competitive salary

    401k & Health Benefits

    Great team environment

    Ongoing training

    Employee Discount

    Job Summary

    We are seeking a friendly and service-oriented Dental Front Desk Representative to join the team at Dentists of Scottsdale. As a Front Desk Representative, you will be the first point of contact for our clients. You will greet customers as they arrive, book appointments, answer phone calls, text patients from our texting platform, present treatment plans and collect payments. The ideal candidate has a cheerful disposition, excellent communication, reliable, on time, computer skills and is capable of multitasking. Willing to learn is a must!

    You will be using these programs: Dentrix Dental Charting Program Modento Patient Communication Tool Clover Payment Processing Mango Voice & Fax Pearly Payments Care Credit & other financing options

    Responsibilities

    Greet customers as they arrive and provide an excellent customer experience

    Answer phone calls, texts and schedule appointments

    Assist clients with paperwork, including consent forms

    Maintain a clean and inviting environment

    Provide general customer service and attend to the needs of customers throughout their services

    Qualifications

    Two or more years of experience as a receptionist or similar role is preferred but not required

    Excellent communication skills with a commitment to customer service

    Strong work ethic and positive attitude

    Familiar with computers and Dentrix scheduling software

    Excellent multi-tasking skills