Benefits:

Dental insurance

Health insurance

Paid time off

Vision insurance

We are excited to offer a fantastic opportunity for a Dental Front Office Manager at our friendly and professional dental practice located in Surprise, AZ. The position requires approximately 32 hours of your expertise weekly. If you are a dynamic, detail-oriented individual with a passion for excellence in dental healthcare administration, we want you to join our team!

Key Responsibilities:

Efficiently manage patient interactions, including discussing financial obligations and processing payments.

Thoroughly handle insurance verifications for both new and existing patients, including coverage breakdowns and eligibility checks.

Proactively manage dental treatment and anesthesia authorizations.

Oversee the posting of payments and ensure accurate transaction processing.

Maintain meticulous records, including Explanation of Benefits (EOB) and Electronic Remittance Advice (ERA), ensuring accurate payment postings and account resolutions.

Collaborate with patients to explain treatment plans, detailing both insurance coverage and out-of-pocket responsibilities.

Ensure stringent data security and the confidentiality of office technology and patient information.

Supervise front desk staff, enhancing productivity and ensuring top-notch customer service.

Manage end-of-day procedures and maintain practice dashboards that track various financial and operational metrics.

Qualifications:

Proven experience in dental office management, particularly with front office duties.

Familiarity with Arizona Dental Plans and relevant insurance processes.

Strong proficiency in dental software applications.

Exceptional interpersonal and organizational skills, with an emphasis on multitasking and prioritizing in a fast-paced environment.

Ability to take initiative and work independently, ensuring detailed and accurate completion of tasks.

Experience in managing and implementing organizational protocols.

Strong research skills and proficiency in using internet resources.

Bilingual skills are an asset.

This is a position that promises significant growth opportunities within our thriving company. We are looking for a candidate who is not just seeking a job but a career in dental front office management. Join us and contribute to a team that values positivity, energy, and exceptional service standards.