A dental front desk receptionist's duties include greeting patients, scheduling appointments, and managing patient records.

Greeting patients

Greet patients and visitors in a friendly and professional manner.

Make a good first impression on patients.

Schedule appointments and confirm upcoming appointments, recalls when needed, and manage changes and cancellations.

Managing patient records

Maintain patient records and update information

Ensure all crucial information like health histories, insurance details, and treatment plans are accurately recorded and updated

Answering phones

Answer calls in a timely and friendly manner

Respond to patient inquiries and provide information as needed

Take detailed messages

Other duties

Handle test results like X-rays

Coordinate with dental assistants, hygienists, and dentists

Provide exceptional customer service, manage patient issues and needs effectively, and leave patients with a positive impression.