Soul Dental, located in Manhattan, NY, is seeking a dedicated Dental Customer Service Representative to join our passionate team. As a Dental Assistant at Soul Dental, you will play a crucial role in providing top-notch patient care with a compassionate touch. Our team values creating a warm and welcoming environment for our patients, where their comfort and well-being are our top priorities. You will have the opportunity to work alongside experienced professionals who are committed to excellence in dental care. While training on the job, we offer incredible growth potential within the company into various Departments. This position offers a fulfilling career path in a thriving dental practice in the heart of Manhattan. Join Soul Dental and be part of a team that values patient-centered care and professional growth. Your role as a Dental Assistant will involve assisting our skilled dental professionals, ensuring smooth patient flow, and contributing to a positive dental experience. We are looking for someone who is detail-oriented, friendly, and dedicated to delivering exceptional dental care. At Soul Dental, you will have the chance to make a difference in the lives of our patients while advancing your career in a supportive and collaborative environment. Responsibilities: • Assist the front desk team in insurance verification and eligibility. • Communicating with patients regarding insurance status and upcoming appointments. • Communicating with the billing team regarding eligibility questions/concerns. • Communicating with insurance carriers about patient explanation of benefits. Qualifications: • 1+ years of experience as a customer service representative • Knowledge of dental terminology and procedures • Excellent communication skills • Ability to work in a fast-paced environment • Competencies: US Work Authorization, Flexible Schedule Compensation: $17 - $19 hourly

• Assist the front desk team in insurance verification and eligibility. • Communicating with patients regarding insurance status and upcoming appointments. • Communicating with the billing team regarding eligibility questions/concerns. • Communicating with insurance carriers about patient explanation of benefits.