Dental Office Front Desk/Receptionist

FITCHBURG SMILES PLLC

Dental Office Front Desk/Receptionist

Fitchburg, MA
Part Time
Paid
  • Responsibilities

    Benefits:

    Bonus based on performance

    Paid time off

    Parental leave

    We are seeking a friendly and organized part-time Front Desk/Receptionist to join our dynamic dental team. As the first point of contact for our patients, you will be responsible for creating a welcoming and professional atmosphere, managing patient records, scheduling appointments, and providing exceptional customer service.

    Responsibilities:

    1. Greet patients and visitors in a warm and professional manner
    2. Schedule appointments, manage cancellations, and handle patient inquiries
    3. Accurately maintain patient records, both electronic and paper-based
    4. Handle phone calls, emails, and messages in a timely and professional manner
    5. Manage front desk operations, including answering phones, directing patients, and maintaining a clean and organized workspace
    6. Collaborate with dental staff to ensure seamless patient care
    7. Maintain confidentiality and adhere to HIPAA guidelines

    Requirements:

    1. High school diploma or equivalent required; degree in business administration or related field preferred
    2. Previous experience in customer service or front desk role, preferably in a dental or medical setting
    3. Excellent communication, organizational, and interpersonal skills
    4. Ability to work part-time schedule ( specify hours/days)
    5. Proficient in dental software and Microsoft Office

    What We Offer:

    1. Competitive hourly rate
    2. Opportunity to work in a friendly and dynamic team environment
    3. Professional development opportunities, including training in dental software and procedures
    4. Flexible scheduling to accommodate your needs

    Our Office Culture: Our dental office values exceptional patient care, teamwork, and continuous improvement. We strive to create a warm and welcoming environment for our patients, and we're looking for a Front Desk/Receptionist who shares our passion for delivering outstanding service.

    Ideal Candidate:

    1. Friendly and approachable demeanor
    2. Strong communication and interpersonal skills
    3. Ability to multitask and prioritize tasks
    4. Attention to detail and organizational skills
    5. Ability to work effectively in a team environment

    How to Apply: If you're a motivated and patient-focused individual looking for a part-time opportunity, please submit your resume and cover letter to us. We look forward to hearing from you!