Experienced, full-time Dental Front Desk/ Schedule Coordinator with a minimum of 2-3 years dental insurance experience needed for a private practice in Hawthorne, NJ. We have an outstanding team that is ready to welcome you! We are searching for an enthusiastic team player to assume this role, where you will participate in general front desk duties. The chosen candidate should be a friendly, detail-oriented, team player and go-getter.

This role is perfect for someone who thrives in a fast-paced environment and is dedicated to providing exceptional patient care.

Job duties include but are not limited to:

Greeting patients as they walk/check-in.

Making sure forms are completed before checking them in (Medical history updates and NP forms)

Answering phones in a professional manner (1-3 rings)

texting and e-mailing with our patient communication software

Scheduling and confirming appointments

Treatment planning

Insurance verifications

Collecting co-payments for daily appointments

Proficiency in using Softdent. Dental Exchange

Responsibilities:

• Greet and welcome patients and visitors in a friendly and professional manner
• Answer phone calls, schedule appointments, and manage patient inquiries
• Maintain patient records and ensure accurate documentation
• Coordinate with staff to ensure smooth patient flow
• Handle billing and insurance claims processing