Job Summary

We are looking for a competent Dental Office Receptionist to help with the organization and running of the daily administrative operations of the Dental Office. The ideal candidate will be a hard-working professional able to undertake a variety of office support tasks and work diligently under pressure. The ideal candidate has a cheerful disposition, excellent communication, and computer skills, and is capable of multitasking.

Responsibilities

Assist clients with paperwork, including consent forms

Maintain a clean and inviting environment

Provide general customer service and attend to the needs of customers throughout their services

Organize office and assist Dentist and Dental Staff in ways that optimize procedures

Sort and distribute communications in a timely manner

Create and update records ensuring accuracy and validity of information

Monitor level of supplies and handle shortages

Resolve office-related malfunctions and respond to requests or issues

Coordinate with other departments to ensure compliance with established policies

Maintain trusting relationships with suppliers, customers and colleagues

Perform receptionist duties when needed

Answer phone calls and schedule appointments

Qualifications

Two or more years of experience as a receptionist or similar role is preferred

Excellent communication skills with a commitment to customer service

Strong work ethic and positive attitude

Excellent multi-tasking skills

Proven experience as a Dental Office Assistant/Receptionist, or in another relevant administrative role

Knowledge of computer systems (Dental software Dentrix)

Working knowledge of Dental Office equipment

Thorough understanding of office management procedures

Excellent organizational and time management skills

Analytical abilities and aptitude in problem-solving

Excellent written and verbal communication skills (both face to face and by phone)