Benefits/Perks
Flexible Scheduling
Competitive Compensation
Careers Advancement
Job Summary The Patient Coordinator role is to assist patients in reaching their dental goals by smoothly moving them from initial contact through scheduling, consultation, and to the case presentation process. The Patient Coordinator gives special attention to those considering or inquiring about the practice or services in order to help them become patients and support them every step of the way.
Primary Objectives The Patient Coordinator’s primary objectives are to
establish and maintain a trusting and supportive relationship with patients
build the value of the patient’s experience and service(s)
process dental insurance claims on behalf of the patient
maximize the doctor’s schedule and production time
Required Skills The Patient Coordinator position requires the following skills:
Excellent verbal and written communication skills
Superior interpersonal and customer service skills
Excellent listening skills
Empathy for the needs of others
A professional demeanor
An enthusiasm for helping people through dentistry
A good general understanding of the dental profession
Self-confidence
Superior organizational skills
A high level of ethics