Benefits:

401(k)

401(k) matching

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

About Us

Vivían Villalobos has been running clinical locations in Bergen, North Hudson Counties in NJ, and Rockland County in NY for over 30 years. She started her first practice fresh out of her graduate studies at New York University, and since has become a valued member of the Hispanic Community, as her practice has been a standard fixture in the North Hudson region for 3 decades. The organization has started expanding rapidly - we will be adding 2-3 new offices by the year’s end; it’ll be an exciting and dynamic time to join! Her professionalism has been lauded by professional and governmental organizations for its excellence in both quality of work and service.

About the Role

We are looking for a detail oriented and people-focused Front Office Associate to join our expanding team! You’ll be managing all of our frontdesk workflows - including patient scheduling and management, accounts receivables, inventory order placement and more. You’ll become an expert at navigating our frontdesk and backdesk software, will be the first and last touchpoint with all patients (ensuring excellent service quality!), and ensure the frontdesk operations are running smoothly. If you have an eye for detail and are a people-person, this is the job for you!

What You’ll Do

End-to-end frontdesk operations management

Patient scheduling and management - ensuring all of our patients receive excellent, professional and friendly service from start to finish

Insurance management - from applications to payment submissions

Accounts receivables - ensure that our AR is managed in an organized and safe manner

Accounts payables - work with our back office team to order essential dental supplies

Work with our Office Manager on workflow optimizations

Ad hoc duties that will crop up during expansion

Required Qualifications

1-2 years of frontdesk experience

Fluent in English and Spanish

Excellent communication skills

Intermediate to expert knowledge in Microsoft Office Suite - primarily Word and Excel

People-person - you love to work with people, and can manage even the most difficult situations with a level-head and a smile

Self-starter - can work well independently

Detail oriented and very organized, as you’ll be managing several workflows in tandem

Team player

Preferred Qualifications

Experience with EagleSoft

Experience working in a clinical setting

Diversity Statement

We are committed to creating a diverse, inclusive and equitable community - within and outside of our practice! As such, the application and screening process will be without consideration of race, religion, gender, sexuality, color, creed, and all the other beautiful characteristics that make us all unique.