Are you an experienced Dental Treatment Plan Coordinator seeking a new opportunity in the vibrant city of New York, NY? Join our prestigious dental clinic and become part of a dedicated team committed to providing exceptional patient care. Our modern office features state-of-the-art technology, including a Panoramic X-ray, Digital radiographs, an electric microscope, an Itero scanner, and more. We rely on the latest Dentrix software for efficient communication and operational streamlining within our practice. Qualities We Seek in Candidates: • Strong focus on delivering outstanding customer service • Proficient in coordinating dental treatment plans, scheduling, charting, and conducting pre-treatment assessments • Skilled in managing PPO insurance and service fees About Us: We are a successful multi-specialty dental practice focused on delivering top-notch customer service. Our workplace culture emphasizes growth, teamwork, and camaraderie, creating a positive and enjoyable professional environment. If you are a collaborative individual looking to join a close-knit and dynamic team, we encourage you to apply for this exciting opportunity in our practice. Benefits Include: • Flexible role, with options for full-time or part-time • 401(k) eligibility after one year of employment • Biannual preventative dental visits • Access to a reduced fee schedule • Supportive and collaborative workplace atmosphere Responsibilities: • Welcome and assist patients during check-in and check-out procedures in a warm and friendly manner • Manage incoming emails and phone calls with promptness and courtesy • Efficiently organize and schedule appointments • Discuss and present treatment plans to patients • Provide patients with pre-treatment cost estimates and ensure effective communication • Confirm appointments made through Zoc Doc and online platforms • Maintain and update the daily schedule, including follow-up and recall reports • Collaborate closely with dentists and support staff to deliver outstanding service • Consistently demonstrate exceptional customer service skills Qualifications: • Proficiency in Dentrix software is a must-have skill for effective communication within our dental practice environment • A friendly and task-focused demeanor is crucial for interactions with both patients and colleagues • Strong teamwork abilities are essential for successful collaboration within our dental clinic • Motivation and empathy towards patient care are highly valued qualities we look for in candidates • Previous experience in dental receptionist roles is preferred for this position • Enthusiasm and passion for the field of dentistry are key attributes we seek in potential team members • A goal-oriented approach focused on productivity is important for success in this role • Exceptional customer service skills are a requirement to ensure top-tier patient care delivery • Flexibility in scheduling to accommodate practice needs is a necessity for this position Compensation: $25 - $28 hourly
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• Welcome and assist patients during check-in and check-out procedures in a warm and friendly manner
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• Manage incoming emails and phone calls with promptness and courtesy
•
• Efficiently organize and schedule appointments
•
• Discuss and present treatment plans to patients
•
• Provide patients with pre-treatment cost estimates and ensure effective communication
•
• Confirm appointments made through Zoc Doc and online platforms
•
• Maintain and update the daily schedule, including follow-up and recall reports
•
• Collaborate closely with dentists and support staff to deliver outstanding service
•
• Consistently demonstrate exceptional customer service skills