Benefits/Perks

Flexible Scheduling

Career Advancement Opportunities

Competitive Compensation

Job Summary

We are seeking a positive, friendly Front Desk position who can speak fluently Spanish and English to provide exceptional service to our Dental patients. We have lots of Hispanic patients, speaks only Spanish. WE ALSO WELCOME WITHOUT EXPERIENCE AS LONG AS YOU ARE WILLING TO LEARN AND WORK. The Front Desk will assist with entering patient's information, making and adjusting an appointment. Responsibilities also include maintaining communication with insurances for the respective patients and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience.

Responsibilities

Monitor the maintain knowledge of dental office operations and activities.

Make appointments and answer questions via phone, text or email.

Build rapport with patients and identify their needs through friendly conversation and open-ended questions.

Describe the features and benefits from the insurances.

Ensure compliance with health and quality standards

Qualifications

Friendly and outgoing personality

Familiarity with hospitality industry standards

Proficient in ENGLISH and SPANISH ; knowledge of other languages is a plus

Computer literacy

Able to resolve issues with a customer-focused orientation