Job Description

As an Unarmed Security Officer, you will be responsible for conducting unarmed foot patrol within a Government environment, while providing superior service to customers, visitors, and employees. Additional responsibilities include composing reports, monitoring CCTV and alarm systems, controlling access and egress, deterring criminal activity and misconduct, and performing other duties as needed.

DUTIES AND RESPONSIBILITIES/ESSENTIAL FUNCTIONS

In addition to providing physical security, this role will participate in Deployed Services, LLC’s G.E.T. principals. Greet, Engage and Thank individuals for their business or patronizing the location. These duties include:

• Welcome guests in a warm, gracious manner inviting them into the location.

• Engage by being proactive, examples below.

• Proactively scan for potential threats stemming from criminal activity or life safety issues.

• Proactively seek out and develop rapport with customers by assessing what is important to them and addressing it

• Proactively stay current with the latest information as it pertains to your site and area that may include but not limited to: crime trends, terrorist threats, area shops, restaurants and attractions, including brand profiles, merchandise collections, promotions and current news.

• Watch for irregular or unusual conditions that may create security concerns or safety hazards

• Sound alarms or calls police or fire department in case of fire or presence of unauthorized persons

• Identify and warn violators of rule infractions, such as loitering, smoking or carrying forbidden articles

• Permit authorized persons to enter property and monitors entrances and exits. May be required to utilize handheld wands or walk through magnetometers.

• Prevent individuals from theft of company property

• Investigate and prepares reports on accidents, incidents, and suspicious activities; maintain written logs as required by the post

• Liaison with local law enforcement

• Share that information with customers or any of above when interactions with them require it

• Guide customers to their destinations or available open lines or other key points of interest

• Anticipate and answer customer inquiries. Know you job and local area

• Facilitate various guest services, including transportation and area attraction inquiries.

• Troubleshoot customer issues, concerns, or complaints, relay pertinent information to management

• Ensure job site area with your area of control is always clean and professional-looking

• Assist with basic first aid

• Make emergency notifications.

• Perform security patrols of designated areas on foot or in vehicle

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

SKILLS AND SPECIFICATIONS

• Ability to follow orders
• Proficient computer skills including Microsoft Office
• Effective oral and written communication skills
• Active listening skills
• Ability to assess and evaluate situations effectively
• Ability to identify critical issues quickly and accurately
• Attention to detail
• Must be at least 18 years old or the minimum age required by the state, if higher
• Must be a U.S. citizen or a foreign citizen authorized to legally work in the United States
• Must be able to operate radio or telephone equipment and/or console monitors
• Must have demonstrated ability to interact cordially and communicate with the public
• Must be warm, engaging, charismatic; and possess a natural ability to develop rapport with others
• Must practice good judgment and demonstrate a high level of integrity
• Must be proactive; take initiative with minimal supervision
• Must be resourceful; think critically and finds solutions even without the obvious resources
• Must be able to navigate challenging situations while remaining positive
• Must be able to provide a DD214 discharge document with discharge status indicated, if prior military

SUPERVISORY RESPONSIBILITY

None

WORK ENVIRONMENT

This job operates in a professional office environment and field environments. This role routinely uses standard office equipment such as laptop computers, smart phones, tablets, photocopiers, filing cabinets and other presentation materials. There is an expectation of clear communication in English both written and orally.

PHYSICAL DEMANDS

Major activities: Walking, standing, speaking, listening, observing

Physical efforts to carry out job duties: Standing, walking, and sitting. Minimal to no stooping or kneeling. Must be capable of standing for 8-12 hours and be responsible for bringing water and food to job site.

POSITION TYPE/EXPECTED HOURS OF WORK

Variable shift work

TRAVEL

Occasional local travel

REQUIRED EDUCATION AND EXPERIENCE

• Must possess a high school diploma (or equivalent)
• 2 years of security experience within past 5 years is desired.
• Must pass a State licensing test if driving a company-owned or client-provided vehicle
• After receiving a contingent offer of employment, the prospective employee will be required to go complete (and pass) a rigorous customer background investigation and drug screening. Pursuant to the guidelines of the governmental agency with whom the employer is under contract, this position also requires U.S. citizenship or a valid green card with at least 3 years of U.S. residency.

WORK AUTHORIZATION

• Must be authorized to work in the U.S.
• After receiving a contingent offer of employment, the prospective employee will be required to complete a rigorous customer background investigation and drug screening.
• This position requires citizenship or a valid green card with 3 years of U.S. residency.

AAP/EEO STATEMENT

Deployed Services, LLC is an Equal Opportunity and Affirmative Action Employer and prohibits discrimination and harassment of any type on the basis of actual or perceived race, color, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, religious creed, disability (mental and physical) including HIV and AIDS, medical condition (cancer and genetic characteristics ), genetic information, age, marital status, civil union status, sexual orientation, military and veteran status, denial of family and medical care leave, arrest record and/or any other characteristic(s) protected by federal, state or local law.

This policy applies to all terms of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, training, compensation, benefits, employee activities and general treatment during employment.

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

#ZR

Company Description

Deployed Services is a Veteran-owned business and a strategic partner to the Federal, State and Local Governments specializing in logistics and facilities support services. Our dedicated team is comprised of innovators from the Department of Defense, construction, and engineering industries who bring decades of experience and a thorough understanding of Joint Service logistics, training exercises, sustainment missions, as well as complex government projects. Our unique blend of talent, expertise, and knowledge allows us to not only serve but INVEST in our customers’ needs. Through the delivery of superior services and dependable equipment for every type of mission, we’re committed to safely and efficiently driving innovative processes for our partners.