Job Description

Reports directly to the Department Manager. Assists with item processing related tasks and deposit / transaction account monetary transactions and maintenance. Interfaces with the front office and other operations areas.

Responsibilities:

• Check Verification (Argo Oasis)
• Return Mail
• Fee Modifications
• Monetary Transactions / Adjustments
• ATM / Debit Card / Credit Card Maintenance
  • Activation
  • Travel Alerts
  • Limits
  • Close / Block / Unblock
  • Monetary Entry / Payments (for Credit Cards)
• Back up for other team members
  • W8 / Withholding Maintenance
  • Check Deposit Returns
  • Stops/Blocks/Holds
  • Transaction Account Maintenance
  • Rent Security Accounts / 1031 / Escrow (Agiletics / WebEscrow)
  • IOLA / IOLTA Account Interest Reporting and Payment
  • Account Status Maintenance
    • Dormant Reactivation
    • Deceased
    • Purge / Reopen Accounts
  • Sweeps and ZBA
  • Collections
  • EARNS Notifications
  • Fedline
    • Check Adjustments
    • Deposit Adjustments
  • Document Requests – Synergy / 4Sight / CWS
    • Subpoenas
    • Check Copies
    • Statement Copies
  • Scan all documents

#LI-Hybrid

Qualifications

• 2-3 years of experience in Deposit operations
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Experience with Financial/Accounting Software (e.g., Silverlake, etc.)
• Basic Understanding of Data Security and Compliance Standards
• Familiarity with CRM Software (e.g., Salesforce, etc.)
• Data Entry Skills with strong attention to detail for accuracy
• Strong Written and Verbal Communication Skills for clear and concise documentation
• Strong interpersonal skills, a team player

Compensation

The expected annual salary for this position is between $65,000 and $75,000 at the start of employment. A salary offer is determined on an individualized basis, taking into consideration factors such as an individual’s skills and experience. In addition to base salary, our total rewards package also includes eligibility for an annual bonus, medical, pharmacy, dental, and vision plans, life and disability insurance, employee wellness program, retirement and savings plans with employer contributions, generous holiday and paid time off schedules, parental leave, and tuition reimbursement.

Additional Information

The Bank will make reasonable accommodations to the following employees to allow them to perform the essential functions of their position, except where doing so would result in undue hardship to the Bank:

• Those with a known mental or physical disability.
• Pregnant individuals and/or individuals with pregnancy or childbirth-related medical conditions.
• Victims of domestic violence, sex offenses or stalking.
• Employees with religious observance and practice obligations.

Any employee who believes he or she needs an accommodation for any of the above reasons should contact their supervisor or a member of Human Resources to request such an accommodation. In each case, the Bank will engage in a good faith written or oral dialogue concerning the individual’s accommodation needs; potential accommodations that may address the individual’s accommodation needs, including alternatives to a requested accommodation; and the difficulties that such potential accommodations may pose for the employer.

The Bank retains the ultimate discretion to choose the appropriate reasonable accommodation. Upon reaching a final determination at the conclusion of the cooperative dialogue, the Bank will provide the requesting individual with a written final determination identifying any accommodation granted or denied. In addition, the Bank will maintain any information regarding the employee’s request and status in the strictest confidence, except as requested by the employee, as required on a need-to-know basis or as otherwise required by law.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

All your information will be kept confidential according to EEO guidelines.

_ NO AGENCIES PLEASE_

IDB BANK, INCLUDING ITS SUBSIDIARIES AND DIVISIONS, PROVIDES EQUAL EMPLOYMENT OPPORTUNITIES TO ALL EMPLOYEES AND APPLICANTS FOR EMPLOYMENT WITHOUT REGARD TO RACE, COLOR, RELIGION, SEX, SEXUAL ORIENTATION, NATIONAL ORIGIN, AGE, DISABILITY, GENETIC STATUS, CITIZENSHIP STATUS, MARITAL STATUS, MILITARY OR VETERAN STATUS, CURRENT UNEMPLOYMENT OR ANY OTHER LEGALLY PROTECTED CATEGORY IN ACCORDANCE WITH APPLICABLE FEDERAL, STATE AND LOCAL LAW. NOTHING IN THIS SITE CONSTITUTES A PROMISE OR OFFER OF EMPLOYMENT.