Benefits:
Competitive salary
Dental insurance
Health insurance
Paid time off
Vision insurance
Joseph’s House is a residential respite care home in NW Washington, DC that serves primarily previously homeless men and women with advanced HIV disease and/or terminal cancer. For most of these residents, some combination of mental illness, stigma, isolation, substance abuse, poverty and/or domestic violence have prevented them from successfully managing their HIV disease and cancer.
Once medically stabilized, many Joseph’s House residents transition to post residential case management. These services can include medication management, housing, counseling, life skills training, advocacy, transportation and community activities.
Job Summary:
The Deputy Director at Joseph’s House is a member of a multidisciplinary team including a registered nurse, clinical coordinator, executive director, and staff, who provides comprehensive intake, assessment, discharge planning and case management services to all members of the Joseph’s House Community. The Deputy Director works directly with the Executive Director, nurses, social worker, staff, residents, community friends, and community partners. The Deputy Director assists the Executive Director in managing and administering the daily operations of Joseph’s House in order to meet the quality of care, financial, and legal, standards expected from residents, government authorities, and private foundations.
Responsibilities:
Program Management and Service Delivery
● Provide information, advice, and counsel to the Executive Director and management in the planning, development, and operation of Joseph House services
● Support the organization's daily operations to ensure smooth and efficient functioning
● Oversee coordination of delivery of other community-based services on behalf of individual residents.
Staff Supervision and Development
● Recruit, train, and supervise staff, ensuring adherence to best practices
● Oversee activities of multidisciplinary team to ensure cohesiveness of team and efficiency of organizational processes
● In concert with key staff, assess referrals and welcome new residents. Supervise, support and evaluate social worker, licensed therapist, and addictions counselor Ensure administrative and social work responsibilities are being completed in a timely manner using innovative and compassionate approaches to mitigating barriers
● Identify staff training needs and create access to educational opportunities to promote evidence-based, trauma-informed care in line with our program goals. Collaborate with staff and external stakeholders to identify additional opportunities for programmatic innovation and expansion that represent our values of Love, Advocacy, Service, Welcome and Growth. Identify areas for organizational improvement and implement effective processes/plans to move the organization forward
Financial and Administrative Oversight
● Assist with grant applications and funding efforts, while also managing monthly program data entry and reporting
● Actively engage with stakeholder and participate in community outreach initiatives
● Conduct and/or participate in staff and community meetings
● Document all service activities provided to community members for funding purposes
Community and Stakeholder Engagement
● Build rapport and establish trusting respectful relationships with clients and families
● Participate in evaluating prospective, new, and existing clients based on their needs, barriers, and goals
● Assist in developing an individualized discharge plan for every resident
● Develop and regularly update a Service Plan for every community member
● Address client concerns and goals in real time using effective communication skills with client and nurse case management team
● Identify appropriate community-based resources for community members (housing, counseling/treatment, employment) and advocate for these resources
Regulatory Compliance and Safety
· Maintain records and documentation in accordance with legal standards
· Ensure adherence to healthcare, licensing, and safety regulations
· Assist with overseeing risk management and emergency preparedness
Strategic Planning and Organizational Growth
● Support the Executive Director in developing and implementing strategic initiatives.
● Identify opportunities for program expansion and improvement
Required Skills/Abilities:
● Excellent verbal and written communication skills.
● Excellent interpersonal and customer service skills.
● Excellent organizational skills and attention to detail.
● Excellent time management skills with a proven ability to meet deadlines.
Education and Experience:
● At least 5 years case management and community outreach experience
● A background in public health or nursing is preferred
● A minimum of 2 years working with vulnerable populations to include homelessness, substance use, mental illness, and HIV/AIDS
● Experience in fundraising, as well as participating in and speaking at meetings and panel discussions
● Previous experience as Deputy Director a plus.
Required Skills/Abilities:
● Excellent verbal and written communication skills.
● Excellent interpersonal and customer service skills.
● Excellent organizational skills and attention to detail.
● Excellent time management skills with a proven ability to meet deadlines.
● Strong analytical and problem-solving skills.
● Committed to leading, managing and collaborating with people at all levels.
● Willing and able to give guidance to a community-based, non-profit program serving diverse individuals who are very ill, homeless and with a history of substance abuse and/or mental illness.
● Able to communicate effectively and work with government and other representatives of community-based, public, private and nonprofit organizations and foundations.
● Able to communicate Joseph’s House’ mission to individual donors.
● Ability to prioritize tasks.
● Ability to function well in a high-paced and at times stressful environment.
● Ability to remain calm, de-escalate conflict, and manage stress.
Other Requirements:
Ability to drive a vehicle
Valid and unrestricted driver’s license
Proof of vaccination against COVID-19
Proof of TB testing
We are seeking candidates who are local to the DC Metro area. This is a hybrid position, requiring a few days in the office each week with some flexibility in scheduling.