Design & Administrative Assistant

Keokuk Homestore

Design & Administrative Assistant

Keokuk, IA
Full Time
Paid
  • Responsibilities

    Benefits:

    Incentives

    401(k)

    401(k) matching

    Dental insurance

    Employee discounts

    Health insurance

    Paid time off

    Vision insurance

    Job duties

    Administrative support

    • Correspondence with vendors and customers

    o Answering phones, making calls, taking messages

    o Emailing from work email account

    • Scanning, copying, filing

    • Ordering

    o Assist in pricing orders/doubles checking pricing from designer

    o Place orders with vendors

    o Write orders for back office use

    o Update google spreadsheet with order/shipping details

    o Send weekly updates to customers about order statuses

    • Receiving

    o Track order delivery

    o Tag with special order ticket once received

    o Contact customer to notify/set up delivery

    • Follow up with problem orders, returns, warranty claims, etc.

    • Send thank you notes to customers who have completed projects

    • Follow up with customers who received quote but never placed an order

    Showroom duties

    • Keep material library updated

    • Help keep showroom tidy by putting away samples, etc.

    • Keep shelves stocked and price tags updated

    Design tasks

    • Accompany designer to customer’s homes

    o Takes notes

    o Help measure

    o Take photos

    • Assist customers who visit the showroom when designer isn’t present/available

    • Upload products into Design Files for designer presentation/pricing

    • Help create and post weekly Facebook ads for the Homestore

    Bookkeeping

    Responsibilities May Include:

    Accounts Receivable:

    •Invoicing customers / running statments

    •Recording customer payments into software

    •Bank Deposits

    General:

    Receiving inventory

    Generating reports

    Maintaining accurate records

    Waiting on customers

    Stocking shelves

    Counting inventory

    Preferred Requirements:

    •Must possess basic computer skills. Candidates must be well versed in Microsoft Office Suite, particularly Excel.

    •Strong communication and organizational skills are necessary.

    •Ability to quickly learn industry specific software.

    •Attention to detail and adherence to deadlines is crucial in this fast-paced environment.

    •The ability to maintain accurate records, prepare forms, verify information, and resolve routine problems is essential.

    •Time management skills.

    •Customer service skills.

    Prior Experience or Education preferred.

    Please send cover letter and resume to Erin.hoover@klhomestore.com

    *Must be able to pass pre-employment drug test

    Kansas Lumber Homestore is a drug-free workplace and an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.