Design Consultant

Lampstand Linens LLC/dba/Curtains and Company

Design Consultant

Pineville, NC
Full Time
Paid
  • Responsibilities

    Benefits:

    Competitive salary

    Employee discounts

    Opportunity for advancement

    Paid time off

    Job Title Interior Design Consultant Salary Range 37k - 50k Job Summary The purpose of this position is to provide the client with Custom Window Treatments, Blinds and Shades and Interior design services at a fair price while providing positive and effective service. The Design Consultant will be knowledgeable in creating window treatments (i.e. Drapes, Valances, Roman Shades, etc.), plus, serving as a client resource in the selection of Blinds, Shutters and Shades . The Design Consultant will work closely with the Operations staff to provide the client with excellent customer service throughout the entire sales process. General Accountabilities Educate clients about all products offered: stock and custom window fashions, plus blinds, shades and shutter options and functions Recommend products that meet our clients’ needs. Participate in marketing and training programs and utilize POS computer systems and technology. Effectively demonstrate samples and products to clients in the store and thru home appointments. Generate quotes in an efficient, timely manner. Obtain a 50% deposit before placing an order. Offer a measure and/or installation of drapery products and/or blinds, shutters. Provide the client with total understanding of any purchase – no surprises. Provide continued communication with Operations team until the completion of the project. The Design Consultant is responsible for overseeing all mis-measures, defective products/product re-order and the communication with the client and Operations. Maintenance and follow-up on all pending sales. Greet and direct all clients as they enter the store and help to meet their needs while performing floor duty. Listen attentively to client concerns and refer them to the appropriate team member, as needed. Write “Thank You” notes to purchasing customers. Return phone calls within one business day. Customer service post-sale: stay in it with the client and Operations team until the client is completely satisfied. Maintain a positive, professional attitude. These are essential tasks & duties but not limited to. Job Qualifications Education: High school diploma or GED required; Associates or Bachelor’s Degree preferred. Sales and design experience preferred. Hunter Douglas experience a plus. Full-time: 36-40+ hours per week. Store hours are Monday-Friday 11am-6pm and Saturday 11am-5pm. Skills Time Management: Manage contacts and appointments Basic Computer Technical Skills Creative: have contemporary interest in home fashion and decor Interpersonal Skills Excellent Communications Skills: written and oral Proven Sales Ability