Desk Estimator

Paul Davis Restoration of North Florida

Desk Estimator

Jacksonville, FL
Full Time
Paid
  • Responsibilities

    Do you want to make an Impact in your community in a diverse and inclusive company, working in a dynamic and growing industry, while supporting your personal and professional journey in your career?

    Join the Paul Davis Team!

    Desk Estimator

    The Desk Estimator is responsible for preparing estimates and supplementals for reconstruction and emergency services from 3D scans and Project Director Scopes. The primary responsibility of this role are to create estimates using estimating software for reconstruction and emergency services and to collaborate with clients to gain estimate and invoice approval.

    $55,000 -$65,000 per year + bonus potential

    Medical, Dental, Vision & 401(k) benefits

    Paid Holiday, Vacation & Sick Days

    Maternity, Paternity & Adoption Leave

    Company Cell Phone

    Advancement Opportunities

    Paid Training for Xactimate and Symbility advancement

    RESPONSIBILITES:

    Meet or exceed all service standards set forth by the client or the company.

    Estimate each loss using a 3rd party estimating software, Xactimate or Symbility (as required).

    Utilize PDO QA for peer review

    Ensure each project achieves a minimum gross profit margin as determined by company standards.

    Complete estimates within 24 hours of assignment

    Communicate and document any change orders and insurance supplements.

    Competency – Knowledge, Skills and Abilities:

    Knowledge of technology (iPhone, iPad, computer)

    Customer Service Skills

    Ability to learn and operate our primary operating systems: RMS, Xactimate, Symbility, MICA and additional systems as requested

    Ability to create documents

    Ability to answer and communicate with customers over the phone or virtually

    Ability to work independently and / or with a team

    Maintain a level of confidentiality

    Preferred Education and Experience:

    Experience with Xactimate and Symbility required

    Bachelor’s Degree or equivalent industry experience

    Customer Service experience

    Industry certifications (Xactimate Level 1, 2 and/or 3, IICRC and Lead)

    Physical Requirement

    Must be able to communicate and converse with customers over the phone or virtually

    Must be able to stay in a stationary position up to 80% of the time

    Constantly operates a computer

    Make an impact now: Paul Davis is proud of our 56-year heritage serving people in their time of need when facing disaster and having their worst day. We are a customer, employee and client focused company, passionately serving our community in its time of need and becoming an indispensable partner to our clients though our dedicated work! WE ARE PAUL DAVIS!

    Reasonable Accommodation for Disability:

    Any applicant or employee, who believes that a reasonable accommodation is required for purposes of federal or state disability law is required to contact Human Resources to begin the interactive exchange process.

    Disclaimer:

    Paul Davis Restoration is an equal opportunity employer. Paul Davis Restoration provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.

    This is a remote position.