Job Description
The purpose of this job is to provide support for the various applications, processes, data, and reports utilized by the company, guests, and vendors; develop fixes, features, and enhancements for new and existing applications.
- Create and develop new application software as well as develop features and functionality for existing software under direction from management or senior team members
- Add features, fixes, and enhancements to new and existing applications, processes, and reports
- Troubleshoot and analyze issues with applications, processes, data, and reports; determine appropriate action to follow to resolve issues
- Test application code, features, functionality, and fixes; provide quality assurance (QA) for developers as needed
- Deploy code with established CI pipelines using company provided tools; adhere to established standards for version control and change management
- Collaborate with Developers, Admins, Business Analysts, and users to assist in supporting day-to-day business functions
- Create new documentation and update existing documentation for IT systems and process
- Assist team members through mentoring, collaboration, and code review
- Collaborate with business users to define and/or clarify requirements for new or modified features
- Code, test, debug, document and implement Salesforce functionality using SFDC languages and platforms
- Provide support for existing software applications, including troubleshooting and bug fixes
- Model behaviors that support the company’s common purpose; ensure guests and team members are supported at the highest level
- Ensure all activities are in compliance with rules, regulations, policies and procedures
- Complete other duties as assigned
#LI-CR1