Job Description

The Off Property Contact (OPC) works within a specific location speaking & soliciting to the public to attend our vacation ownership presentation. The OPC qualifies the prospective clients, ensuring they meet established guidelines. Once qualified, the OPC invites them to attend a vacation ownership presentation and documents the registration.

Responsibilities:

• Generate sales tours for each resort entity.
• Consistently achieve established production standards as outlined in departmental compensation plan.
• Communicate the customer needs and interest to direct supervisors so the company will continue to change based on market needs.
• Communicate information on the area attractions to prospective clients.
• Accurately reconcile and report monies collected on a daily basis.
• Represent Diamond Resorts International® in a professional manner at all times.
• Follow all rules of dress and conduct that have been presented to the team member.
• Provide superior customer service in accordance with the Company DRIven to Excellence standards.
• Consistently practice and maintain the highest standards of professionalism when interacting with fellow team members, management, owners, members and prospects.
• Operate office machinery (i.e., computer, copy machine, fax machine).
• Perform other duties as assigned.