Diesel Truck Service Manager

Tonys Truck ELectric

Diesel Truck Service Manager

Newark, NJ
Full Time
Paid
  • Responsibilities

    Benefits/Perks

    Careers Advancement Opportunities

    Flexible Scheduling

    Competitive Compensation

    Job Summary

    We are looking for a Diesel Truck Service Manager to join our team. The ideal candidate will have excellent communication and customer relationship skills, strong service writer capabilities, and previous management experience.

    Every day is different in our busy truck repair shop! You will be responsible for a variety of tasks, including overseeing service technicians, addressing customer inquiries, and managing required workflow.

    Responsibilities

    Manage a team of automotive service professionals to ensure a high level of employee morale and customer satisfaction while maintaining profitability

    Ensure repairs and maintenance tasks are completed in a timely manner

    Mentor employees on best practices for improving sales and customer service techniques

    Oversee day-to-day operations of the service department

    Manage the flow of service department paperwork, including manuals, invoices, repair orders, and maintenance records

    Qualifications

    High school diploma or GED required bachelor’s degree preferred

    Valid state-issued driver’s license and clean driving record are required

    Successful completion of a pre-employment drug and background screening

    At least two years of experience as an automotive service writer or service advisor is required. Experience as an automotive service manager is preferred

    Deep understanding of automotive technology, automotive service technician job duties, and automotive repair services is required