Dining Room/Service Manager

Matthew's

Dining Room/Service Manager

Jacksonville, FL
Full Time
Paid
  • Responsibilities

    Matthew’s Restaurant in San Marco is one of Jacksonville’s top fine dining restaurants that features inspired regional cuisine using locally sourced ingredients. From creative handmade pastas to sustainably raised meats and pristine local seafood, the menu at Matthew’s is carefully crafted each day based on availability and seasons.

    We are looking to grow our teams with positive, enthusiastic, like-minded people who share our energy and enthusiasm for creating the best possible experience for our guests.

    Matthew’s Restaurant is seeking an experienced Service Manager to ensure that guests experience a unique and unforgettable dining experience.

    Major Areas of Responsibility:

    Ensures excellent guest service that exceeds expectations

    Ensures the restaurant is properly staffed to meet guest needs

    Enforces sanitary practices for food handling, general cleanliness, and maintenance of all areas

    Employees:

    Conducts interviewing, hiring, and ensuring all employees receive proper training

    Inspires team members to ensure that excellent guest service is consistently delivered

    Develops team members through training, motivation, and mentorship

    Appraises performance; rewards, coaches and disciplines employees as needed

    Reads and understands Employee Handbook, and all other company policies

    Educates team members on safe work behaviors and maintains an environment that is safe for both guests and team members

    Ensures staff is Food Handler certified within 30 days of hire

    Owners:

    Supports execution of innovative and creative ideas that drive incremental sales and growth

    Supports the company’s strategic plan including forecasting, budget management, profit and loss accountability, cost control and inventories

    Operates the business in accordance with company policies and applicable laws

    Operations:

    Upholds standards, product quality and cleanliness

    Enhances guest experience including food and drink promotions, and customer service initiatives

    Ensures administrative duties are completed accurately and on time

    Requirements:

    Minimum of 3 years of experience as salaried manager in a fine dining establishment

    Excellent wine knowledge

    Demonstrated leadership skills including coaching, directing, and motivating a team

    Food Manager Certification

    Benefits:

    Food discounts at all Medure Brothers Culinary Concepts’ restaurants

    Health (with employer contribution), Dental, Vision, and Life Insurance

    Personal time off