Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Parental leave
Training & development
Vision insurance
Position Overview:
Reporting to the Chief Operating Officer the Direct Care / Residential Counselor will work closely with families in a congregate emergency shelter site in Worcester providing support and guiding families and youth on their road to sustainability. This position also provides oversight of site operations which includes enforcing safety measures, program rules, and expectations using a family-centered approach.
Key Job Duties and Responsibilities Include:
Under the direction of the Chief Operating Officer aid families with keeping compliance with program expectations
Oversee security and safety by making routine interior and exterior checks during shift
Assists families with day-to-day life skills assistance, as needed
Documents all critical incidents and safety issues using the program communication system
Ensure family daily chores are complete each night
Complete daily housekeeping duties, including room checks each night
Assist colleagues and volunteers with coordination of events and workshop
Coordinate orientation of new family members as they enter the program
Provide emergency crisis management to families