Looking for a chance to sell and join a close-knit, compassionate team of dedicated legal professionals? How about earning competitive bonuses for conversions on top of your base salary per month? If you are, this is an opportunity for you to do just that if you're good, and if you're very good.... well you know what that means! Our law firm is expanding and needs the help of a Director of Client Engagement to take our client relations to the next level and manage our growing caseload. Our ideal candidate is a sales guru who is great on the phone, a naturally compassionate and empathetic listener, and has a dedication to customer service and a passion for helping those in need. You should have some prior experience selling professional services of some type. You’ll have an opportunity to help a thriving law firm succeed and make a tangible difference in our client’s lives every day. If this sounds like a job you’d love, apply now! Compensation: $49,420 yearly with competitive bonus incentives Responsibilities: • Set appointments for potential clients that meet our criteria to keep our lawyers’ schedules organized and grow our caseload • Collect paperwork and enter data into our case management system to ensure a smooth onboarding for new clients and tidy management of case files • Coordinate awareness initiatives and foster relationships with other attorneys alongside the marketing team in order to help grow our prospective client base • Evaluate prospective client inquiries and phone calls, analyzing their case fit and making sure they feel seen and heard • Conduct various tasks around the office such as managing spreadsheets, writing emails, faxing and copying, and transcribing notes to make sure all processes run smoothly • Be a "TEAM" player and cover your fellow co-workers to help our firm help our prospective new clients find clarity around and relief from the situation that brought them to the Firm in the first place • Follow-up with PNC's who said no or are on the fence about hiring • Utilize a consultative selling approach when conducting sales calls to illustrate the "value" and "benefits" of our services • Update CRM system with details of all interactions with prospects and clients in a timely manner • Ensure all necessary documents have been explained, signed and completed by the client in their entirety before transferring client to Legal. • Ensure you are using our "Visual Prompt" when in the intake meeting with the client. Qualifications: • Full familiarity with the Microsoft Office suite, with advanced Excel proficiency • High school diploma or equivalent needed, while a Bachelor’s degree is desired • Strong computer and data entry skills • Previous experience with CRM and case management software desired • Excellent and empathetic verbal and written communication skills required • Previous legal experience highly valued • Previous customer service or sales experience preferred • Proven track record utilizing a consultative sales approach • Independent, self-starter who thrives on immersion in a rapidly changing environment and excellent problem-solving and analytical skills • Proactive, can-do attitude, with great follow-through and resourcefulness along with attention to detail • Strong communication and interpersonal skills with the ability to be personable yet persistent • Strong Attention to detail!!!! Compensation: $49,920 yearly + bonuses

• Be a "TEAM" player and cover your fellow co-workers to help our firm help our prospective new clients find clarity around and relief from the situation that brought them to the Firm in the first place • Follow-up with PNC's who said no or are on the fence about hiring • Utilize a consultative selling approach when conducting sales calls to illustrate the "value" and "benefits" of our services • Update CRM system with details of all interactions with prospects and clients in a timely manner • Ensure all necessary documents have been explained, signed and completed by the client in their entirety before transferring client to Legal. • Ensure you are using our "Visual Prompt" when in the intake meeting with the client.