We're looking for an experienced director of hotel operations to assist us in organizing and managing our hotel's daily operations. You will be in charge of the company's procedures and personnel, ensuring that they are well-coordinated and productive. You'll be in charge of overseeing each hotel department, supervising employees, evaluating the effectiveness of business operations, and allocating resources. Our ideal applicant has prior experience managing a team in the hospitality or hotel management industry. If you're ready to get started, apply now! Responsibilities: • Collaborate with front office, food and beverage, and other department heads to ensure that operations are running smoothly • Integrate guest satisfaction as a component of staff meetings, with an emphasis on developing new strategies to improve performance consistently • Screen applicants, hire and train new staff, and manage hotel operations personnel to ensure all departments function smoothly • Develop and implement strategies to guarantee a positive experience that surpasses guest expectations • Maintain complete knowledge of the hotel's inner workings, including room rates, rooms operations, hotel policies, availability, and profitability strategies Qualifications: • Has previous experience with word processing programs and basic computer skills • Proven track record of managing a team in a hospitality or hotel management role • Excellent leadership skills, analytical skills, and communication skills • A bachelor's degree or equivalent experience in a similar field is required • 5+ years of experience in the hospitality field, preferably in a full-service hotel
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