Job Summary: The DSS will coordinate the program scope of services required by DHS. Provide direct supervision and weekly team meeting with the Site Director, case management team and operations personnel. Complete and forward required reports and housing placement statistics to DHS on a timely basis. Duties:  Manage and monitor all aspects of program based on DHS contractual requirements  Execute the implementation of required delivery of services to adult homeless families residing in the shelter.  Coordinates the work of the Social Service team to ensure effective service delivery to clients. Schedules Multi-disciplinary teams at the site to optimize staff availability to clients and staff access to on site services.  Over sees the day to day operations to ensure new intakes and move outs are coordinate with efficiency.  Hires, orients, supervises, and disciplines the onsite case management team  Conducts quality assurance spot checks (e.g., sitting in on a Caseworker’s group) on a regular basis. Reviews individual case files and social service plans on a monthly basis for quality assurance and efficacy.  Reports monthly to Senior Praxis Management on agency adherence to Quality Assurance Utilization Review Plan and makes recommendations for improvements.  Oversees the disposition of all client complaints, ensuring timely and fair resolution.  Conducts Resident meetings, when applicable, to keep residents abreast of developments.  Administers Praxis & DHS Code of conduct policies.  Prepares  Ensures readiness for audits by DHS, OTDA and other Governmental agencies  Conducts monthly staff meetings with all multi-disciplinary teams, consisting of Social service, security and operations.  Is on call 24 hours a day/seven days a week in case of emergencies.  Enforces Program Operations building protocol, ensure that incident reports are filled properly and on time with DHS and internal departments.  Submits reports on a timely basis to all required parties.  Attends Community Board meetings to cultivate trusting relationships with community members.  Attends all required trainings and meetings.  Performs any other duties, as required by supervisor. Qualifications: Education: MSW, LMSW or equivalent experience required. Experience: Relevant experience of five years or more with disenfranchised population, supervisory experience preferred. Skills: Commitment to working with homeless adult families Computer literacy; Microsoft Office Suite preferred. Fluency in Spanish a plus. ACKNOWLEDGEMENT OF JOB DESCRIPTION BY EMPLOYEE: I understand the above job description as an accurate presentation of my job performance expectations.