Carolina Outreach, an ncgCARE partner, is one of the largest and most respected providers of community-based behavioral services in North Carolina. Serving the central and east central regions of the state, Carolina Outreach is renowned for providing service excellence to children and adults through a comprehensive program array to include evidence-based practices.

We are committed to providing a wide array of services to effectively meet the changing needs within the community. These services include evidence-based practices, school-based and outpatient therapy, psychiatric evaluations and treatment, Community Support and substance abuse services to name a few.

Location: Durham, NC (Remote)

Compensation: $79,300 - $87,752

The person in this position is the subject matter expert for the Community Support Team and SUD services and supervision throughout the agency. The person in this position will provide clinical and financial oversight and support to two sites at the agency. The person in this role will assist with the development, implementation, functioning, and growth of programs and services for adults at Carolina Outreach, LLC. The person in this position encourages New Growth and provides technical assistance and hands-on support to Site Managers as needed. In addition, the person in this role serves as the subject matter expert for Housing Services and the Transition to Community Living program and coordinates with the MCO staff and community housing programs on behalf of the agency. The person in this position will provide individual and group clinical supervision and case consultation to staff, as well as crisis management response to and with staff, and will serve as needed as a back-up to staff for their clients. This position is exempt. This position is intended to be 100% administrative duties.

List of Responsibilities, Requirements, and Duties

• Provide clinical supervision to CST and SUD staff; offer case consultation to other staff as needed.
• Coordinate with staff and stakeholders around various housing programs and the Transition to Community Living program.
• Develop/evaluate the clinical trainings offered by Agency to ensure that staff have the training necessary to deliver quality evidence-based therapeutic services to adults served by Agency.
• Ensure that new employees have the credentials, training, and supervision to be able to provide appropriate services.
• Regularly review and update policy and procedures as needed.
• Participate in and support QM department around monitoring requests, post-payment reviews, and audits, while ensuring compliance with all applicable standards, especially as they relate to adult services.
• Monitor systems to ensure quality, efficiency, and long-term viability of the Agency.
• Promote and monitor open communication within the Agency and with community partners, and represent the Agency in the community.
• Respond to requests for applications and complete grant applications as needed.
• Respond to client and/or stakeholder concerns or complaints as needed.
• Implement as needed plans-of-correction with staff to assist staff in meeting job expectations and addressing professional development issues.
• Maintain up-to-date employee personnel files by completing personnel reviews in a timely manner.
• Participate in management team meetings and annual retreats.
• Assist management team with various committee, workgroup, community, legislative, and quality assurance/compliance issues as needed.

ncgCARE and its affiliated partners are committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. ncgCARE will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. If you are interested in applying for an employment opportunity and feel you need a reasonable accommodation pursuant to the ADA, please contact us at hrteam@ncgcare.com.

ncgCARE participates in the E-Verify program. Therefore, any employment with ncgCARE will also be contingent upon confirmation from the Social Security Administration (“SSA”) and/or the Department of Homeland Security (“DHS”) of your authorization to work in the United States.

ncgCARE offers excellent compensation packages including a salary commensurate with experience and benefits to meet your needs for today and the future.

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ncgCARE and all partner affiliates maintain a drug-free workplace.