Director of Catering Sales & Service

Ned DC

Director of Catering Sales & Service

Washington, DC
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    401(k) matching

    Competitive salary

    Dental insurance

    Employee discounts

    Health insurance

    Paid time off

    Training & development

    Vision insurance

    Wellness resources

    Do you have a passion for curating an incredible event and then ensuring our guests are overjoyed before it ends. We have the place for you. Come join one of the best places to work in hospitality?

    What's the role? Director of Catering Sales & Service

    Who we are…

    The Ned and Ned’s Club are a global collection of hotels, clubs, spas, and restaurants for like-minded individuals to meet, work and have a good time.

    Seven years after launching The Ned London in 2017, we are proud to be opening a Ned’s Club in the US capital, our fourth and newest location.

    The property…

    Ned’s Club Washington DC is a members’ club set over three floors of a neoclassical style building situated within President’s Park at 734 15th Street NW.

    The Riggs Building sits opposite the US Treasury and was constructed in 1930. The 12-storey building is located around the corner from the White House and sits above the Milken Center for Advancing the American Dream, formerly the historic Riggs Bank Corcoran branch.

    The Club has a Rooftop Terrace and Loft Restaurant with views overlooking the White House, US Treasury and Washington Monument, plus a Founder’s Dining Room, The Library, Drawing Room, Gallery and Conservatory. On level nine, there is a self-contained floor of private event spaces.

    As an integral part of the Catering, Events and Service team, you will:

    Direct and organize the sales and operations of the Catering & Events departments to establish the standards of food and beverage sales, quality and service

    Responsible for direct supervision of the Event and Sales Managers and the execution of all event functions

    Communicate, assign and delegate responsibility and authority for the department to the various catering management team and administrative support staff

    Develop, implement, and maintain the department’s service guidelines, training, standards of operations, equipment par levels, and event set-up specifications

    Ensure compliance with health, safety, sanitation and alcohol awareness standards

    Comply with company standards for sales and marketing, while working harmoniously and professionally with co-workers and Executive Committee

    Ensure that function set up meets or exceeds customer expectations by working closely with each group's meeting planners to determine their needs. Ensure proper communication and coordination to satisfy guest's requests. Assist customers in finalizing function details; suggest alternatives as appropriate. Make last-minute changes and additions as needed, coordinate with outside vendors when necessary, conduct post-function reviews with planners and solicit re-booking as appropriate

    Maintain proper documentation of events, including complete programming of all sales and catering bookings

    Compile and review daily list of events, and conduct catering audits as needed

    Achieve monthly, quarterly and annual revenue and direct sales goals including outside sales calls, prospecting calls, site inspections, tradeshows and entertainment as outlined

    Give personal attention, take personal responsibility and use teamwork when providing guest service

    Identify and utilize upsell opportunities to maximize sales above contracted minimum spend

    Attend mandatory meetings and departmental meetings

    Prepare and furnish all reports for forecast, budget information, and cost controls by implementing effective controls of labor and product cost

    What can The Ned give you?

    Salary of $140,000-$155,000, dependent on experience

    Medical, Dental, Vision, Company Paid Life, STD, LTD Insurance

    Complimentary meals in our friendly team restaurant upon club opening

    Exciting learning and development programs to help progress your career

    Exclusive rates with our hotels for stays and dining, exclusive rates for your family and friends for hotel stays.

    Paid time off

    401k matching

    Employee assistance program –advice and support

    Reward and recognition initiatives

    What you can bring to the role:

    · Must have at least 2 years’ experience managing banquets & catering sales teams in the hotel sector

    · Must have extensive experience in event operations and management, including excellent front and back of house communication

    · Extensive understanding of budgeting, forecasting, labor & cost margin management and ability to explain any variances

    At The Ned, we don't just celebrate our diversity, we challenge ourselves to do even better. The Ned is committed to being the best place to work, and ensuring that we have a leading diversity, equity and inclusion program is central to making that vision a reality.

    Please let us know of any specific needs you may have during your interview. All candidates must be able to obtain a visa to live and work in the US to be considered for this role.

    Apply today and join us as the Director of Catering Sales and Service

    #lovethened