Benefits:
401(k)
401(k) matching
Bonus based on performance
Competitive salary
Dental insurance
Employee discounts
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Wellness resources
Responsibilities
Respond to internal and external Sales inquiries or requests and provide assistance as needed
Actively solicit new and existing group accounts to meet/exceed revenue goals through telephone solicitation, outside sales calls, site inspections and written communications
Adjust group pricing and recommend group concessions as needed to secure group business in support of hotel budget targets
Use company wide programs, sales developments, prospecting projects and reporting for group business development
Follow up on all business inquiries and leads to generate group room nights and associated food and beverage revenue to impact RevPar performance
Achieve monthly, quarterly and annual revenue and direct sales goals including outside sales calls, prospecting calls, site inspections, and entertainment as outlined
Act as a liaison with other departments or functions (Operations, Front Office, F&B, etc.).
Establish and maintain effective employee working relations both within the department and with other departments
Together with the Regional Director of Sales and Marketing and Director of Revenue Management implement the agreed strategy for all market segments
Achieve and exceed budgeted room nights and revenue goals annually
Analyze and estimate total value of each piece of business and negotiate best situation for achieving optimum revenue for the hotel while ensuring excellent customer service
Analyze and review market changes with the Regional Director of Sales & Marketing and the Director of Revenue Management to implement programs with the Sales Team to meet these changes.
Organize and accompany familiarization sites, tradeshows and inspection trips with clients
Cultivate existing accounts into repeat business and revenue streams
Develop new accounts with active prospecting, market networking, and targeted Sales Calls
Develop powerful customer relationship with appropriately frequent and reliable communication; Follow up on all Sales leads in timely, courteous and professional manner
Assist in the recruitment, training and managing of the sales team
Assist in Annual Budget preparation and monthly re-forecast sessions
Analyze and evaluate client production with Sales Managers and implement sales action plans
Provide feedback and market information to Regional Director of Sales & Marketing on changing market conditions, including trends on the competition, as a result of direct sales solicitation, networking events, tradeshows, travel and interaction with competitive hotel staff
Propose and initiate, new services and products for our guests
Monitor and review the Sales incentive programs monthly
Adhere to all standards of operations, policies and procedures, manuals, memos and verbal instructions
Monitor and develop employee performance to include, but not limited to, providing supervision, conducting counseling, evaluations, setting annual goals and delivering recognition and reward
Maintain awareness of documentation needed and retained in employee files
Be familiar with all safety and emergency procedures including OSHA requirements
Participate in meetings with hotel staff and clients, including but not exclusive to: Morning Operations Briefing, Resume Meeting, Banquet Event Order Meeting, Sales Meeting, Pre-Convention Meetings, and Planning Visits
Core Competencies
Four-year college degree preferred
Must have a minimum Four (4) years of experience in hospitality sales required
Market knowledge and sales experience preferred
Experience in Corporate Group Market Preferred
Strong ability in using MS Office (MS Excel, Word, and MS PowerPoint, in particular) Delphi and access database tools
Outstanding communication and interpersonal skills
Collaborative spirit
Ability to handle data with confidentiality
Excellent reading, writing and oral proficiency in the English Language
Excellent organizational, time management skills and attention to detail
Ability to multitask
Work well under pressure, requires being a team player