Job Description Summary

Provides human resources leadership, strategic support, consultation, coaching, direction and advice to Hotel Leadership and all Hotel employees on all human resources related topics. Works with Leadership Team to develop employment process to support business goals and objectives. Directs, oversees and/or coordinates all human resources activities such as employment, compensation, employee relations, benefit, training, and performance management.

Job Description

The focus of this job is connecting with the Leadership Team, Corporate Support Team and Hotel Team Members and motivating and inspiring them to achieve results. The work involves driving toward results by enrolling the commitment and buy-in of others. While the job requires strong initiative and self-direction, results are only achieved with and through people, so the ability to successfully influence and persuade others by understanding how their individual needs and motivations link to goals is essential.

The role has a variety of tasks and are dynamic and changing. Since goals and desired results can quickly change, the job requires regularly meeting with and pro-actively establishing relationships with new groups and people. The ability to understand, quickly react, and motivate others to adapt to the changing organization is a critical key to success. In general, the core of this position requires a motivated and motivating team builder and organization developer.

Decisions will many times have to be made in ambiguous situations under pressure and will generally need the ideas and advice of others. Details will need to be handled quickly and accurately. Good judgment is essential in the recruitment process as well as the employee relations process.

Operational/Functional:

· Effective recruiting and hiring for all roles within the hotel utilizing progressive and innovative recruiting techniques while being mindful of time, cost and quality.

· Ability to create a Human Resources plan for the company that provides tools and resources to all team members via communication, training to ensure they succeed in their roles which translates into company success.

· Lead the hotel in Team Member engagement strategies and activities to ensure the hotel is continually assessing and improving its management and leadership practices to ensure a highly engaged workforce.

· Manage and resolve complex employee relations issues. Conducts effective, thorough and objective investigations. Makes recommendations to the Leadership Team regarding follow-up actions.

· Analyzes wage and salary reports and data to determine a competitive compensation plan and individual compensation recommendations.

· Oversee the maintenance and communication of employment records as required by law or policy. Ensure compliance with federal, state, and local legal requirements. Consult with the Leadership Team, legal counsel and other external agencies to ensure consistent application of law and corporate policy.

· Ensure that all managers and supervisors are trained on the progressive discipline process, performance management process and related management programs and initiatives. Coach Managers to create and maintain a work environment with high morale and productivity. Create a new employee orientation/onboarding program to familiarize employees with Company values, standards, policies, procedures, rules and other employee programs.

· Work with Insurance Companies on administrative duties to include worker’s compensation, unemployment claims, maintenance of employee records etc.

· Promote teamwork and quality service through consistent communication and coordination with other departments. Key departmental contacts include all hotel staff, Leadership Team and any pertinent external agencies.

· Create and administer locally developed special recognition programs.

Strategy and Planning:

· Plan and coordinate HR programs within the hotels.

· Guide management and employee actions by researching, developing and updating policies, procedures, methods, and guidelines in connection with Leadership Team, Legal and Insurance agencies and communicating and enforcing organization values and policies to ensure effective management within the Hotel.

· Develop and rollout, communication of the Hotel’s plans and programs as a strategic partner by providing guidance to management on all aspect of employment including talent acquisition, staffing, employment processing, compensation, health and welfare benefits, training and development, records management, safety and health, succession planning, employee relations and retention, AA/EEO compliance, and labor relations.

Leading with Passion

· Responsible for ensuring success through the eyes of employees, guests, and owners.

· Utilize and collaborate with resources across different departments and corporate office.

· Capable of influencing employees to perform to their highest standard and establishing a trusting environment to enrich the culture.

· Focus on the mission and well-being of the company as a whole.

· Lead by example and operate with integrity and respect.

· Inspire our people to embrace and demonstrate our mission, values and GUEST People Standards.

Benefits

We recognize that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:

Medical, Dental and Vision Insurance

Health Savings Account with Company Match

401(k) Retirement Plan with Company Match

Paid Vacation and Sick Days

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the

Flexible work from home options available.