Director of Operations – High-End Residential Construction (Manhattan)

Job Summary:

We are seeking an experienced Director of Operations to oversee and manage the day-to-day operations of a high-end residential construction company in Manhattan. This role requires a strong leader with a deep understanding of luxury residential construction, project management, and operational efficiency. The ideal candidate will have a proven track record in delivering high-end projects on time and within budget while maintaining the highest standards of quality and craftsmanship.

Key Responsibilities:

• Operational Leadership & Strategy:

• Oversee all construction operations, ensuring projects are executed efficiently and meet client expectations.

• Develop and implement operational strategies to improve workflow, profitability, and overall efficiency.

• Manage and optimize resource allocation, including labor, materials, and subcontractors.

• Project Management & Execution:

• Ensure projects are completed on schedule and within budget while maintaining the highest quality.

• Coordinate with project managers, site supervisors, and subcontractors to ensure seamless execution.

• Client & Stakeholder Relations:

• Serve as the primary point of contact for high-net-worth clients, architects, designers, and developers.

• Maintain strong relationships with subcontractors, vendors, and industry partners.

• Address and resolve any project challenges while ensuring client satisfaction.

• Financial Oversight & Budgeting:

• Develop and manage budgets, forecasts, and cost controls.

• Monitor project financials, including job costing, contracts, and change orders.

• Ensure all projects meet profitability targets and company financial objectives.

• Team Leadership & Development:

• Lead and mentor a team of project managers, site supervisors, and administrative staff.

• Foster a culture of accountability, professionalism, and excellence.

• Implement training programs to enhance team performance and efficiency.

Qualifications & Skills:

• 10+ years of experience in high-end residential construction, with at least 5 years in a senior operational role.

• Strong understanding of luxury construction techniques, materials, and project management methodologies.

• Proven experience managing multiple high-end projects in Manhattan or other urban luxury markets.

• Exceptional leadership, communication, and problem-solving skills.

• Expertise in construction software (Procore, Buildertrend, AutoCAD, MS Project, etc.).

• Strong financial acumen with experience in budgeting, job costing, and contract negotiations.

• Bachelor’s degree in Construction Management, Engineering, or Business (preferred).

Would you like me to refine this further to match a specific company’s needs?