Director of Operations

Carter Hospitality Group

Director of Operations

Santa Ana, CA
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    401(k) matching

    Dental insurance

    Employee discounts

    Health insurance

    Paid time off

    Vision insurance

    Carter Hospitality is a family owned company looking for Regional Director of Operations to join our luxury hotel portfolio. This position will oversee multiple locations and will excel in inspiring and leading staff in the hotel/resort industry. The candidate we are looking for must possess exceptional employee relations and management skills. As a Director of Operations, you will be responsible for providing leadership and associate satisfaction.

    Responsibilities include but are not limited to the following:

    Manage and train General Managers

    Manages financial performance of hotels in portfolio by analyzing and reconciling financial reports, advising on cost control methods, budgeting and forecasting and resolving issues

    Implementing business strategies plans and practices

    Ensures operations standards for each hotel

    Manages the overall operation of our hotels through maintaining cost and quality standards, developing employees and exceeding guests experience

    Control day-to-day operations costs, revenue and labor

    Develop and implement operational policies and procedures

    Selects, develops and leads management team

    Develop internal QA Compliance Program

    Requirements include but are not limited to the following:

    Bachelor’s Degree in business

    Minimum 5 years of progressive experience in multi-faceted full service hotel operations and leadership roles

    Knowledge of Microsoft Office, Word, Excel and Outlook, Delphi, SMS, Opera, M3

    Multi-unit experience with branded chains preferred

    Excellent written and verbal communication skills

    Critical thinker and decision maker

    Proven leadership skills

    Moderate travel schedule

    Independent hotel experience

    Strong financial

    Benefits and Perks include:

    Benefits to include insurance, paid leave, paid holiday after 90 days

    401K Retirement + match after 1 year

    Company Discounts

    We are equal employment opportunity employer.