Benefits:

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Dental insurance

Employee discounts

Free food & snacks

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Wellness resources

We are seeking a dynamic Director of Sales & Marketing to join our team. A successful candidate will have a genuine passion for the hospitality industry and an entrepreneurial spirit.

Responsibilities

Respond to internal and external Sales inquiries or requests and provide assistance as needed

Redirect Sales related calls or distribute correspondence to the appropriate person of the team

Act as a liaison with other departments or functions (Operations, Front Office, F&B, etc.)

Lead the recruitment/hiring process by sourcing candidates, performing background checks, assisting in shortlisting, issuing employment contracts etc.

Schedule meetings, interviews, Sales events etc. and maintain the team’s agenda

Coordinate training sessions and seminars

Together with the Director of Revenue implement the agreed rate structure and strategy for all market segments

Lead all sales activities for Sales Managers and ensure that they meet their sales goals

Establish and maintain effective employee working relations both within the department and with other departments

Attend selected trade and travel functions, i.e. trade shows and local Hotel and Convention Association meetings to promote sales and image for the hotel

Plan and where appropriate, execute sales trips to major market areas and report new potential market areas that should be covered

Analyze and review market changes with the Director of Revenue and implement programs with the Sales Team to meet these changes, i.e. changes to the FIT segment, inflation, or competitor initiatives

Maintain close relationships with all key decision-makers both in local and international markets

Organize and accompany familiarization site inspection trips with major clients

Regularly entertain major clients of the hotel

Maintain a high level of exposure for the hotel in the major marketing areas through direct sales solicitation, telephone and written communications

Ensure up-to-date Delphi Sales and Catering profile

Explore new markets and potential accounts for follow-up by Sales Managers

Pay regular visits to all major accounts

Analyze and evaluate client production with Sales Managers and implement sales action plans

Provide feedback and market information to General Manager on changing market conditions, including trends on the competition, as a result of direct sales solicitation, telephone, reading material and interaction with competitive hotel staff

Implement all sales and marketing action plans in the Marketing Plan

Propose and initiate, new services and products for our guests

Work in conjunction with the Director of Revenue to ensure accurate forecasting is completed monthly

Work in conjunction with the Financial Controller and the General Manager to develop and present the annual budget

Monitor and review the Sales incentive programs monthly

Adhere to all standards of operations, policies and procedures, manuals, memos and verbal instructions

Maintain “open door” communication with employees

Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory and cash control

Responsible for interviewing, selecting, training, guiding, managing and scheduling personnel

Monitor and develop employee performance to include, but not limited to, providing supervision, conducting counseling, evaluations, setting annual goals and delivering recognition and reward

Ensure staff understands their job expectations before holding them accountable

Core Competencies

Experience as a Director of Sales within the hospitality market preferred

Bachelor's degree/higher education qualification/equivalent in marketing or related field preferred

Four or more years of experience in a hotel sales and marketing setting with direct management experience over a sales team.

Strong communication skills.

Strong knowledge of local businesses and business trends required.

Collaborative Spirit

Ethical Conduct

Positive Attitude

Eye for Detail

Compensation & Benefits

We offer competitive wages and benefits while fostering a diverse and inclusive work experience.

We thrive in being a diverse work environment. Consideration for employment will be based upon personal capabilities and qualifications without discrimination based on race, color, religion, sex, gender identity, age, national origin, disability, sexual orientation, or any other protected characteristic as established by law.