Job Description

The Insurance Verification Specialist contacts a patient’s insurance company to verify coverage levels and works with individuals to educate them on their benefits information. The Insurance Verification Specialist serves as a valued member of the Discovery Behavioral Health team, helping patients get the medical procedures they require. Working with the Admissions Department is crucial in this role and having a positive team player approach is required in this fast-paced environment.

Responsibilities

• Responsible for verifying patient insurance coverage and ensuring necessary procedures are covered by an individual’s provider.
• Responsible for entering data in an accurate manner.
• Updating patient benefit information in the organization’s insurance system and verifying that existing information is accurate.
• Effectively working with insurance companies, with extensive amount of time on the telephone.
• Performing light administrative duties as needed.

Qualifications

• High school diploma is required
• College AA or Bachelor’s Degree in Social Sciences is preferred
• One or two years’ experience working in a hospital admissions or billing setting
• Knowledge of medical terminology and familiarity with insurance and hospital billing policies and procedures
• Strong interpersonal and organizational skills, excellent phone etiquette and overall excellent customer service skills are required

Not sure if you meet all the qualifications? Apply anyway! To provide truly innovative care, we need to have a diverse team around us. That’s why Discovery Behavioral Health is committed to creating an inclusive environment. If you find yourself meeting some but not all the above, we’d be happy to consider your application.

Additional Information

We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, or national origin.

For more information about our company benefits, please visit us at discoverybehavioralhealth.com/careers/

Discovery Behavioral Health seeks to build a diverse staff that is reflective of the patients we serve and the communities where we work. DBH encourages multiple perspectives, experiences, and strives to hire and retain a diverse workforce.