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Outbound Call Center Agent

Discovery Data

Outbound Call Center Agent

New Haven, CT +12 locations
Paid
  • Responsibilities

    Job Description

    Discovery Data is seeking Outbound Call Center Agents to be a part of a dynamic team helping our clients reach their target audiences in the financial services and insurance industries. As a Call Center Agent, you will be responsible for making a large volume of outbound calls to industry professionals and to successfully generate qualified leads for Discovery Data clients. You will learn about some of the most interesting companies in the financial services and insurance industries and tell the stories of a variety of compelling products, services and career paths available in these industries.

    We’re looking for successful, experienced outbound call agents who are self-motivated, confident and highly skilled. Ideal candidates are able to work out of our Lone Tree, CO office full- or part-time but remote applicants located in AZ, CT, FL, NC, NJ, PA, SC or TN will also be accepted. This position offers an exciting environment that fosters personal growth and unlimited career potential, with a competitive compensation and benefits package.

    Responsibilities

     Make a large volume of outbound calls  Share the stories of our clients’ offerings and opportunities  Listen to objections and handle them effectively  Generate qualified leads and pass them on to our clients  Enter the details of every interaction in the call center system

    Qualifications/Requirements

     One-year experience in an inbound or outbound call center preferred  A demonstrated pattern of success and accomplishment  Exceptional interpersonal skills  Excellent verbal communication skills  Listening skills  Attention to detail and accuracy  Professionalism  Ability to handle high-pressure situations, multi-task and meet aggressive deadlines  Interpret customer needs and match those needs with related products and services

    Discovery Data offers a consolidated view of the financial services and insurance industries, including 40,000 firms and over 2 million professionals. Access to our data is provided via subscription to an online portal and through our Salesforce app, custom API integrations, and secure HTTPS and FTP sites. In addition, we are the recognized leader in data hygiene services and expert in data-driven market insight, email marketing campaigns and outbound call center lead generation.

    Each team member contributes to Discovery Data's overall success, allowing your performance to have a meaningful impact on the company, its clients and your career. Apply today if you believe you would be a good fit.

    Discovery Data is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other characteristic protected by law.

    Job Types: Full-time, Part-time

    Pay: $12.00 - $15.00 per hour

    Benefits:

    • 401(k)
    • 401(k) matching
    • Dental insurance
    • Flexible spending account
    • Health insurance
    • Health savings account
    • Paid time off
    • Parental leave
    • Vision insurance

    Schedule:

    • Day shift
    • Monday to Friday

    Supplemental Pay:

    • Commission pay

    Work Location:

    • Multiple locations

    Hours per week:

    • 30-39

    This Job Is Ideal for Someone Who Is:

    • High stress tolerance -- thrives in a high-pressure environment
    • Dependable -- more reliable than spontaneous
    • People-oriented -- enjoys interacting with people and working on group projects
    • Detail-oriented -- would rather focus on the details of work than the bigger picture
    • Achievement-oriented -- enjoys taking on challenges, even if they might fail
    • Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction

    Work Remotely:

    • Yes

    Company Description

    Discovery Data helps companies grow their business in the financial services and insurance industries through data and analytics delivered through cloud-based applications, CRM integrations and data-driven marketing and market insights. Our robust profiles on 40,000 BD and RIA firms, over 730,000 active registered reps and over 2 million insurance agents allow asset managers, wealth managers, insurance companies and financial technology providers to recruit qualified candidates, expand distribution and deliver precision targeted sales and marketing outreach.

  • Locations
    Phoenix, AZ • Mesa, AZ • Tempe, AZ • New Haven, CT • Stamford, CT • Orlando, FL • Miami, FL • Raleigh, NC • Charlotte, NC • Pittsburgh, PA • Philadelphia, PA • Nashville, TN • Memphis, TN