We’re looking for a highly organized and dependable Dispatch Administrator II to help lead the daily operations of our Project Coordinating Department. This role is essential in supporting internal teams and ensuring seamless coordination across departments. As a central point of contact, you’ll respond to questions related to fieldwork, lab analysis, pricing, billing, and general administrative needs. You’ll also help oversee day-to-day workflows, making sure everything runs efficiently and in alignment with company standards. If you're a problem-solver who thrives in a fast-paced environment and enjoys playing a key role in operational success, we’d love to connect. Benefits Include: • Medical, Dental & Vision coverage • Paid vacation and sick time • 401(k) plan • Discounts on travel, entertainment, wellness, gym memberships, and more • Apply today and bring your skills to a company where your contributions matter! Responsibilities: • Answering phone calls • Calling clients and technicians • Scheduling field jobs with technicians, clients, and homeowners • Provide excellent customer service and maintain client relations • Data entry • Preparing and gaining work authorizations • Assist in acquiring billing information for clients and insurance companies • Taking lead in the Manager role when the manager is not present Qualifications: • Customer service experience required • Ability to communicate with a range of personalities and emotions • Proficient in Microsoft Word, Excel, PowerPoint • Become proficient in company databases, project management systems, and third-party software applications in use by the company • Excellent verbal and communication skills, personable and client-service-oriented • Strong multi-tasking skills • Capable of training, reviewing, and critiquing deliverables • Ability to direct and manage a fast-paced office • Ability to learn, understand, and explain the technical/science side of the industry and assess • Capable of directing various departments and prioritizing • Detail-oriented, accurate reporting, and fast typing skills • Minimum of 2 years experience working within an associated industry or role-type • Certifications in Asbestos, Lead, and Industrial Hygiene are a plus (CAC, LI-RA, CMI) • Laboratory experience is a plus • Great communication • Must live within daily driving distance of the office Compensation: $49,000 - $56,000 doe

• Answering phone calls • Calling clients and technicians • Scheduling field jobs with technicians, clients, and homeowners • Provide excellent customer service and maintain client relations • Data entry • Preparing and gaining work authorizations • Assist in acquiring billing information for clients and insurance companies • Taking lead in the Manager role when the manager is not present