Dispatch Agent

SIXT USA

Dispatch Agent

Phoenix, AZ
Full Time
Paid
  • Responsibilities

    Job Description

    Ready to optimize fleet planning like never before? At SIXT, we’re searching for a Fleet Planner to drive our day-to-day operations! You’ll ensure our fleet runs efficiently and safely while playing a key role in optimizing our services. Enjoy endless growth opportunities, with a competitive hourly rate.

    YOUR ROLE AT SIXT

    · You are responsible for the day-to-day planning and operations of the fleet, ensuring efficiency and safety at all times

    · You will monitor and track shift activities, including vehicle movements, cleaning schedules, and future vehicle needs, to maintain optimal fleet performance

    · You will plan and dispatch vehicles based on hourly, daily, and weekly demand forecasts, ensuring our fleet is ready to meet customer requirements

    · You will coordinate vehicle transfers between branches, facilitating seamless operations and maintaining service levels

    · You will communicate effectively with both internal teams and external partners, ensuring smooth execution of all car rental transactions while managing the branch’s inventory effectively

    YOUR SKILLS MATTER

    · Education & Experience You have a high school diploma or GED and at least 1 year experience performing administrative tasks in an office environment automotive dealership, vehicle registration, or car rental industry experience preferred

    · Computer Skills You possess basic computer navigation skills and are familiar with Microsoft Office applications

    · Organizational Skills You are highly organized, capable of managing fleet inventory, repair schedules, work orders, and documentation, ensuring efficient and smooth fleet operations across all tasks

    · Licenses & Authorization You are at least 18 years old, hold a valid driver’s license with a clean driving record, and are authorized to work in the United States without requiring sponsorship

    · Work Hours & Travel You can work 40 hours per week, including day or evening shifts, and are open to travel (5-10%), some of which may be by airplane

    · Uniform & Language You are willing to wear a company uniform and speaking other languages is a plus

    WHAT WE OFFER

    · Comprehensive Benefits Package Enjoy healthcare coverage (medical, dental, vision), life insurance, critical illness, hospital indemnity, and pet insurance, along with a 401k plan to secure your future

    · Paid Time Off & Holidays Benefit from PTO, sick leave, and receive time and a half for working on public holidays

    · Bonus Plan Take advantage of a bonus plan based on performance

    · Employee Assistance Program Access support whenever needed through our Employee Assistance Program

    · Exclusive Employee Rentals Benefit from employee-only rental rates, with family rental options and exclusive discounts for employees

    · Uniform & Perks Receive a uniform with weekly dry cleaning, always ensuring a professional appearance

  • Qualifications

    Additional Information

    About the department:
    As a mobility service provider, our Branches & Operations division is the point of contact with our customers: whether by phone, app or directly in our SIXT branches. This means: premium service directly to the customer, advice and sales in exchange and responsibility for the rental process of our premium fleet. As part of a team, it is easier to explain our products, find the best solution for the customer and manage the day-to-day business.

    About us:
    We are a leading global mobility service provider with sales of €3.07 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (cab, driver and chauffeur services), SIXT+ (car subscription) and gives our customers access to our fleet of 222,000 vehicles, the services of 1,500 cooperation partners and around 1.5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,098 rental stations. At SIXT, a first-class customer experience and outstanding customer service are our top priorities. We focus on true entrepreneurship and long-term stability and align our corporate strategy with foresight. Want to take off with us and revolutionize the world of mobility? Apply now!