As our Dispatch Coordinator, you'll be the vital connection between our customers, field teams, and management, ensuring seamless service delivery across our vacation rental portfolio. This dynamic position puts you at the heart of our operations, where your problem-solving skills and clear communication will directly impact guest experiences and team efficiency. Responsibilities: • Correspond with field teams and customers on any service details and special requests • Coordinate service calls for field teams and customers • Monitor and coordinate real-time service delivery, making quick decisions to maintain service quality • Collaborate with management to improve service delivery processes and team efficiency • Handle time-sensitive situations with professionalism and clear communication Qualifications: • Candidate required to have high school diploma or GED; preference for candidates with associate or bachelor’s degree • Previous work in a customer-facing position • Exceptional communication, customer service, organizational, and interpersonal skills • Applicant with experience working with people in stressful and dynamic conditions is preferred • Candidates with 1+ years of experience as a service dispatcher are preferred Compensation: $15 - $17 hourly

• Monitor and coordinate real-time service delivery, making quick decisions to maintain service quality • Collaborate with management to improve service delivery processes and team efficiency • Handle time-sensitive situations with professionalism and clear communication