Join Our Team as a Dispatch Coordinator – Drive the Future of Transportation!
We are seeking a reliable and organized Dispatch Coordinator to join our team. In this role, you will be the key point of contact between our drivers, clients, and operations team, ensuring efficient and timely scheduling of transportation services. If you're an excellent communicator with strong multitasking abilities and a passion for logistics, we would love to meet you.
What We Offer Our Dispatch Coordinators:
- Health, Dental, Vision & Life Insurance
- Paid Time Off
- Holiday Pay
- 401k with 3% Matching
Key Responsibilities of a Dispatch Coordinator:
- Coordinate and schedule transportation services, ensuring timely and efficient service delivery
- Act as the main communication link between drivers, clients, and the operations team
- Monitor and track the status of scheduled trips and make adjustments as needed
- Provide updates to clients regarding delivery times, delays, and other pertinent information
- Resolve scheduling conflicts and ensure all vehicles are properly dispatched
- Maintain accurate records of driver schedules and transportation activities
- Assist drivers with route planning and logistical support
- Manage customer inquiries and concerns, providing solutions to ensure satisfaction
- Collaborate with the operations team to optimize routes and improve efficiency
Qualifications of a Dispatch Coordinator:
- Proven experience in a dispatch or logistics coordination role
- Strong communication and organizational skills
- Ability to multitask and manage multiple priorities in a fast-paced environment
- Experience with transportation management systems is a plus
- Excellent problem-solving skills and attention to detail
- Strong customer service skills and a positive attitude
Become part of a dedicated team driving change in the transportation industry!