Benefits:
Bonus based on performance
Employee discounts
About Us: Gutters by Berger Home Services has been a trusted leader in gutter installation, cleaning, and repairs for nearly 20 years. We’re looking for a dedicated Dispatch and Scheduling Specialist to join our team on a part-time basis. This role is crucial in ensuring our sales reps are efficiently scheduled and dispatched to leads across multiple regions. This position is on-site, not remote.
Job Overview: As a Dispatch and Scheduling Specialist, you will manage the scheduling and routing of our sales team to maximize their efficiency in serving clients. You’ll be responsible for coordinating appointments, dispatching the sales team to leads, and ensuring all schedules are up to date.
Key Responsibilities:
Schedule and assign leads to sales reps across multiple regions (Houston, Austin, San Antonio, and DFW).
Dispatch sales reps to client appointments, ensuring timely and efficient routing.
Communicate with sales reps to confirm schedules and handle last-minute changes or cancellations.
Manage the lead calendar, keeping track of availability and ensuring the sales team is booked according to their schedules.
Collaborate with the sales team to adjust routing as needed for priority leads.
Maintain accurate records of lead assignments, ensuring smooth coordination between the office and the field.
Provide administrative support for the sales team, including updating lead trackers and following up on lead statuses.
Qualifications:
Prior experience in scheduling, dispatching, or administrative roles is preferred.
Excellent communication skills, with the ability to coordinate across teams.
Strong organizational skills and attention to detail.
Comfortable using scheduling and lead management software.
Ability to handle multiple tasks and work in a fast-paced environment.
Reliable and available to work on-site during scheduled hours.
Benefits:
Competitive hourly pay.
Part-time flexibility, ideal for those looking to supplement income.
Be part of a family-owned company with a strong team culture.
Opportunity to contribute to the success of a dynamic and growing sales team.
How to Apply: If you're detail-oriented, thrive in a fast-paced environment, and are looking to support a successful sales team, we’d love to hear from you! Please submit your resume
We look forward to having you on our team!