Dispatcher

AC by J

Dispatcher

Scottsdale, AZ
Full Time
Paid
  • Responsibilities

    AC by J is a residential service company specializing in plumbing, electric, heating, and air conditioning. We have been serving the valley for over 40 years, and our business exists to help homeowners be comfortable and thrive. As a family-owned and operated business, we grow every year and are looking for full-time members to be a part of our team. We offer year-round, consistent work and advancement opportunities, as we value individual achievement and development.

    Position Overview:

    As a Dispatcher at AC by J, you'll play a crucial role in coordinating and managing service calls for our technicians. Your responsibilities will include scheduling appointments, assigning technicians to jobs based on location and expertise, and ensuring timely responses to customer requests. You'll communicate directly with customers and service personnel, providing updates and addressing any issues that arise during service visits. Additionally, you'll maintain records of service calls, track job progress, and optimize routes to enhance efficiency. Your work will ensure customers receive prompt, effective service, contributing to overall customer satisfaction.

    We offer:

    • Health benefits, including medical, dental, vision, life insurance, and long- and short-term disability insurance.
    • 401(k) retirement plan with company match.
    • Weekly pay with incentives and bonuses.
    • Holiday pay, vacation pay, and paid time off.

    Job Requirements:

    • Pre-employment background check.
    • Pre-employment drug screen.
    • Valid driver's license or reliable transportation.

    There is room to grow for the right candidate. This is a career, not just a job! We look forward to hearing from you.

    Apply for more details!