Dispatcher

Albert's Transportation

Dispatcher

Mount Laurel, NJ
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    Dental insurance

    Health insurance

    Paid time off

    Vision insurance

    Benefits/Perks

    Competitive Compensation

    Paid Time Off

    Career Growth Opportunities

    Job Summary

    We are seeking a professional and skilled Dispatcher to join our team. In this role, you will receive calls, perform scheduling assignments and make quick decisions to ensure the proper action is taken in a busy limousine/private passenger transportation office. Our ideal candidate is highly organized with the ability to multi-task and work well under pressure. Our ideal candidate is also a friendly "people person" with excellent customer service skills, appropriate telephone etiquette, the ability to work well with others and learn new computer applications. Knowledge of the local demographics (South Jersey/Philadelphia) a must. Performance review after 90 days.

    Responsibilities

    Receive inbound calls

    Collect and document information from callers

    Prioritize calls according to the level of urgency

    Transmit information to the appropriate person or department

    Direct drivers to appropriate location

    Monitor status of all drivers and job assignments

    Qualifications

    High school diploma/GED

    Previous experience as a Dispatcher or in a similar position

    Excellent typing and data entry skills

    Understanding of local demographics

    Strong verbal and written communication skills

    Highly organized with the ability to multitask and prioritize projects

    Ability to work well under pressure