Benefits:

401(k) matching

Free food & snacks

Paid time off

Company parties

Competitive salary

Training & development

About Peak Limousine At Peak Limo, we pride ourselves on delivering exceptional transportation services, providing our clients with a reliable, professional, and comfortable experience every time. We're looking to expand our team with a dedicated full time Dispatcher who shares our passion for excellence and great customer service. Founded in 2005, we are a family-owned company with a deep commitment to quality, customer satisfaction and all the team members that we employ!

Dispatcher Responsibilities As a dispatcher at Peak Limo, your role is essential in ensuring smooth and efficient transportation operations. Your duties will include:

Manage GPS and dispatch chauffeurs for timely service

Track incoming flights and update/manage arrival times

Provide great customer service to clients

Forecast possible timeline challenges and reschedule chauffeurs, make adjustments as needed

Answer calls from chauffeurs, vendors, affiliates

Route trips and assist chauffeurs around traffic challenges

Oversee chauffeur routes and arrival times to ensure prompt service

Book new and existing client reservations

Provide excellent customer service via customer focus phone skills

Be able to think critically in a fast paced environment

Qualifications We are looking for candidates who meet the following qualifications:

High school diploma or equivalent; college education is a plus but not required

Previous dispatch experience, customer service/office experience, or logistics is highly preferred

Strong communication skills, both written and verbal

Ability to work in a fast-paced, dynamic environment while maintaining attention to detail

A positive attitude and a commitment to working as a part of a team

Reliable transportation

Must pass background check

Our Ideal Candidate

At Peak Limo, we're looking for someone who embodies the following qualities:

Dependable: you take pride in being on time, accountable to the team and ensures operations run smoothly on your shift

Detail Oriented: accuracy is important to you, and you can juggle multiple tasks without missing a beat

Problem Solver: when unexpected situation arise, you think quickly, rely on your training and find quick and effective solutions

Customer Focused: you're committed to providing outstanding customer service to our clients;

Team Player: you thrive in a collaborative environment and understand the importance of communication and coordination with team members.

Adaptable: you are flexible and can handle a variety of situations with professionalism and poise

Compensation The starting pay for this position is $17 per hour. However, we recognize that experience and skillset matter, and we are open to a higher wage for the right candidate with relevant dispatch/logistics experience.

Schedule The full time dispatcher position offers consistent, reliable hours. The current schedule is as follows:

Sunday 7 am - 3 pm

Monday to Thursday 6 am - 3 pm

Additionally, there is a possibility of a Monday to Friday shift from 6 am - 3 pm, which can be offered based on availability with our current staffing. *During your first week of training, the hours are 10 am - 4 pm.

Why Peak Limo?

Competitive salary; PTO package and additional Mental Health Day (8 hours per quarter, awarded after your first 6 mos)

Positive and inclusive work environment

Opportunities for growth and advancement

401(k) retirement plan to help you plan your future

A company culture that values work-life balance and fosters a supportive and respectful workplace

Peak Limousine is committed to providing a safe and healthy workplace. We have a 100% smoke-free policy that prohibits smoking and tobacco use in company buildings, vehicles and designated work areas.