Benefits:
401(k) matching
Free food & snacks
Paid time off
Company parties
Competitive salary
Training & development
About Peak Limousine Peak Limo is a family-owned luxury transportation company that was founded in 2005. We are driven to provide exceptional, consistent, and reliable service via our dedicated team of chauffeurs and office staff who exude a Service Heart attitude. We cater to an array of corporate and leisure clients that consists of the airport, private, corporate, vacation, wedding, concerts/tours, and global travel.
Dispatcher Responsibilities
Manage GPS and dispatch chauffeurs for timely service
Track incoming flights and update/manage arrival times
Provide great customer service to clients
Forecast possible timeline challenges and reschedule chauffeurs, make adjustments as needed
Answer calls from chauffeurs, vendors, affiliates
Google maps - route trips and assist chauffeurs around traffic challenges
Oversee chauffeur routes and arrival times to ensure prompt service
Book new and existing client reservations
Provide excellent customer service via customer focus phone skills
Be able to think critically in a fast paced environment
Qualifications
Must have previous dispatch, customer service/office experience
Strong communication skills
Desire to provide excellent customer service to clients and our chauffeurs
Multi-tasking skills
Detail Oriented
Understand global time zones and be able to effectively understand and use military time
Must be a self motivator and truly understand the "team" mentality
Critical thinking skills / be able to "think on your feet"
Work experience - At least 3 years experience in an office environment and/or the similar experience, customer service experience
1 year dispatch experience or equivalent skills preferred
Reliable transportation
Must pass background check
What we are looking for..
We are looking for someone that is a self starter, someone who is detailed orientation and appreciates timeliness. This position requires someone who is reliable, knows how to work within a high functioning team environment and can deliver great customer service as well.
Compensation Starting at $17/hour
Schedule: Sunday through Thursday. Sunday hours are 7am to 3pm; Monday through Thursday hours are 6am to 3:15pm. Training hours (first week) 10 am - 5 pm
Benefits PTO package Mental Health day - 1 per qtr, mandatory for FT employees* Pay for performance Growth opportunities 401k
Peak Limousine is committed to providing a safe and healthy workplace. We have a 100% smoke-free policy that prohibits smoking and tobacco use in company buildings, vehicles and designated work areas.