Benefits/Perks

Compensation $35-$50 per hour, based on experience.

Paid Time Off

Career Growth Opportunities

Job Summary

We are seeking a professional and skilled Dispatcher to join our team. In this role, you will schedule, dispatch, and assist HVAC field technicians on service calls and installations. The ideal candidate is highly organized with the ability to multi-task and work well under pressure.

Responsibilities

Receive inbound calls and emails

Collect and document information from callers

Prioritize calls according to the level of urgency

Transmit information to the appropriate person or department

Direct technicians to appropriate location

Monitor status of the response team

Qualifications

High school diploma/GED

Previous experience as a Dispatcher in HVAC or similar trades required

Excellent typing and data entry skills

Understanding of best practices and procedures

Strong verbal and written communication skills

Highly organized with the ability to multitask and prioritize projects

Ability to work well under pressure