Dispatcher

Radiant Plumbing and Air Conditioning

Dispatcher

Denver, CO
Full Time
Paid
  • Responsibilities

    **Done! Plumbing, Heating, Cooling, & Electrical: **Since 1999, we've been Denver's trusted name for plumbing, heating, cooling, and electrical services. Our exceptional work and unmatched customer care make us the area's top choice. But our success starts with our amazing support team—could that be you? Apply to be a Done hero today!

    The Good Stuff:

    • $20-27/hr - based on experience
    • Medical, Dental and Vision Insurance
    • Pet Insurance
    • Employee Discounts
    • 401k with 4% company match
    • PTO, Paid Holidays, Paid Wellness Time

    Job Duties:

    • Organize & coordinate daily schedules based on call priority & technician ability
    • Dispatch & debrief our technicians
    • Be 100% in person in site at our location in Aurora, Colorado
    • Monitor performance of service techs
    • Communicate with customers in a timely & effective manner
    • Understand sales goals & hold team accountable

    What you need:

    • HS Diploma or GED
    • 1+ year of dispatch experience, preferably dispatching technicians
    • Proficiency with Microsoft Office or Google Suite
    • Service Titan experience preferred
    • High ability to multi-task and switch tasks quickly
    • Excellent organizational skills

    #Done1