Dispatcher/Scheduler

Star Nonemergent Transportation, LLC

Dispatcher/Scheduler

Modesto, CA
Full Time
Paid
  • Responsibilities

    Benefits/Perks

    Competitive Compensation

    Career Growth Opportunities

    Job Summary

    We are seeking a professional and skilled Dispatcher/scheduler to join our team. In this role, you will receive non-emergency calls and make quick decisions to ensure the proper action is taken. The ideal candidate is highly organized with the ability to multi-task and work well under pressure.

    Responsibilities

    Receive inbound non-emergency calls

    Collect and document information from callers

    Prioritize calls according to the level of urgency

    Transmit information to the appropriate person or department

    Enter and assign rides to the drivers using software and ensure that rides are assigned promptly and accurately

    Qualifications

    High school diploma/GED

    Previous experience as a Dispatcher/scheduler or in a similar position

    Ability to answer heavy phone calls

    Excellent typing and data entry skills

    Strong verbal and written communication skills

    Highly organized with the ability to multitask and prioritize projects

    Ability to work well under pressure