Dispatcher

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WheelsOnsite

Dispatcher

Sterling, VA
Full Time
Paid
  • Responsibilities

    About WheelsOnsite USA:

    WheelsOnsite is the leading provider of Alloy Wheel Reconditioning in the United States. We are proud to be recognized eight times on the INC 5000 list of the fastest-growing companies in the USA. As we continue to grow and evolve, we are seeking motivated individuals to join our dynamic team. At WheelsOnsite, we pride ourselves on providing exceptional wheel reconditioning services while delivering ‘best-in-class' customer support.

    Why Join Us?

    • Schedule: Monday – Friday, 8:00 AM – 5:00 PM
    • Benefits: * Health, dental, vision, and life insurance * 401(k) matching * Paid time off
    • Training Provided
    • A fast-paced, team-oriented environment where your contributions make a real impact.
    • Opportunities for growth and professional development within a rapidly growing company.

    Dispatcher Responsibilities:

    • Answer incoming service calls and provide top-tier customer service.
    • Schedule and monitor technician service appointments to ensure timely service delivery.
    • Dispatch service technicians according to their schedules.
    • Assist technicians with licensing, registration, equipment needs, and invoicing.
    • Manage customer accounts and ensure satisfaction with our services.
    • Resolve customer issues in a prompt, courteous, and professional manner.

    Dispatcher Qualifications:

    • Excellent interpersonal and communication skills.
    • Customer service experience with a strong ability to interact with diverse customers.
    • Ability to thrive in a fast-paced, high-pressure environment.
    • Strong problem-solving and multitasking skills.
    • Attention to detail and excellent organizational abilities.
    • High school diploma or equivalent (preferred).
    • Ability to reliably commute to Sterling, VA (or willingness to relocate).

    Job Type: Full-time
    Work Location: In-person in Sterling, VA

    To Apply:
    If you're ready to bring your skills and passion for customer service to a rapidly growing company, apply today! Join us at WheelsOnsite and help us continue to provide top-notch service to our clients.

    WheelsOnsite USA is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.